Location: Putnam, ON

Hours: Monday to Friday, 8:00 a.m. – 4:00 p.m.

Salary: $80,000 - $100,000 per year, based on experience

Perks: Health benefits available after a 3-month probationary period

Our client is seeking an experienced Accounting & Administration Manager with a strong background in Office Management, operational accounting and team leadership . This is a hands‑on leadership role reporting to the General Manager, and will be responsible for supporting the day-to-day administrative and accounting operations of the business while providing management with clear reporting, KPIs and operational insight.

The successful candidate will oversee the Customer Service, Accounts Receivable and Accounts Payable functions , identify opportunities to improve processes and efficiencies, and serve as a key resource for the administrative team. This individual will work closely with the Manager and management team to ensure operations remain organized, efficient and aligned with business needs.

Responsibilities

- Oversee the day-to-day office and administrative operations, ensuring priorities, workflows and processes are effectively managed.
- Manage and provide leadership to the Customer Service, Accounts Receivable and Accounts Payable teams.
- Set priorities, monitor workloads and provide coaching, guidance and support to team members.
- Serve as a resource for the administrative team, answering questions and helping resolve operational issues.
- Identify and implement process improvements and efficiencies across administrative, accounting and customer service functions.
- Oversee operational accounting activities and ensure accurate and timely information is available to management.




- Prepare KPIs, operational reports and financial information for Sales and the management team as required.
- Monitor operational performance and identify trends, issues and opportunities for improvement.
- Participate in operational and management meetings and provide relevant updates, reporting and recommendations.
- Support collaboration between Customer Service, Accounting, Sales and Operations.
- Monitor AR and AP processes, helping ensure timely and accurate processing.
- Support budgeting, forecasting, cost control and financial analysis as required.
- Assist with cash management, reconciliations and other accounting activities as needed.
- Maintain effective procedures, controls and documentation to support consistent and efficient operations.
- Identify opportunities to improve service levels, productivity, accuracy and overall business performance.
- Support management with special projects, business initiatives and other operational requirements.
- Ensure clear and proactive communication with the Manager regarding staffing, operational issues, priorities and opportunities.
- Assist with other projects and responsibilities as required.

Qualifications

- 5+ years of progressive experience in Office Management, Administration, Accounting Operations or a related leadership role.




- Demonstrated experience managing an administrative team, ideally including Customer Service, AR and AP functions.
- Strong operational accounting experience with the ability to prepare KPIs, reports and management information.
- Experience identifying and implementing process improvements and efficiencies.
- Strong understanding of accounting operations, including AR, AP, reconciliations and financial reporting.
- Experience participating in operational or management meetings and presenting information to leadership.
- Strong organizational and time-management skills with the ability to manage competing priorities.
- Excellent problem-solving and decision-making abilities.
- Strong communication and interpersonal skills, with the ability to support and motivate a team.
- Strong Microsoft Office skills, particularly Excel.
- Experience with ERP/accounting systems; Ross ERP experience is an asset.
- CPA designation or progress toward a CPA is an asset but not required.
- Proactive, adaptable and collaborative leadership style.
- Comfortable working in a hands‑on environment where priorities and processes may evolve.

What We're Looking For

The ideal candidate will bring a strong Office Management background combined with operational accounting expertise . This person should be comfortable being hands‑on, managing people and processes, identifying inefficiencies, preparing meaningful reports and KPIs, and working closely with management to keep the business running effectively.

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📌 Accounting & Administration Manager (Thames Centre)
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📍 Thames Centre