Medical Secretary II (Limited Term Appointment)

Regular/Temporary

Regular

Location

McMaster Family Practice

Open Date

2026/10/08

Job Type

Limited Term (>12 months)

Close Date

2026/10/19

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Family Med

Full/Part Time

Full-Time

Salary Grade/Band

Grade 5

Salary Range

$26.59 - $35.15 (hourly)

Job Code

JD0043

Existing Vacancy

Yes - Backfilling as Existing

Contract Duration

19.3 Months

Target Number of Openings

1

37.5

Schedule

Clinic operating hours are 8:00 a.m. - 8:00 p.m., Monday-Friday.

Standard work hours are 37.5 hours per week.The Department provides five equal shifts of 7.5 hours, exclusive of meal periods and overtime. The shifts are:

- 8:00 a.m. - 4:00 p.m.
- 8:30 a.m. - 4:30 p.m.
- 9:00 a.m. - 5:00 p.m.
- 9:30 a.m. - 5:30 a.m.
- 12:00 p.m. - 8:00 p.m.

Work schedules are typically distributed two weeks in advance.

Anticipated start date: ASAP

Contract end date: April 28, 2028

Education Level

2 year Community College diploma in Medical Office Administration or related field.

Career Level

Requires 3 years of relevant experience.

Job Description

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.

Job Code

JD0043 - Medical Secretary II

Unit/Project Description





McMaster Family Practice is a clinical teaching unit located at 100 Main Street West in the David Braley Health Sciences Centre. It is affiliated with McMaster University and Hamilton Health Sciences. Over 90 multidisciplinary clinicians provide a full range of direct primary health care to approximately 20,000 patients, as well as to provide training to new family doctors and other health professionals.

McMaster Family Practice (MFP) is seeking an individual with solid customer service skills to join its health care team; providing front line service to both patients and staff. The successful candidate will triage patient/clinical third party service billings, process uninsured monies and health records requests, as well as provide clinical and administrative support in a busy family practice, enhancing the overall patient and staff experience.

Job Summary

Responsible for establishing priorities for office operations and performing a variety of secretarial and administrative duties within a clinical or medical practice setting.

Purpose and Key Functions

- Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds.
- Write a variety of documents such as correspondence and reports.
- Schedule patient medical appointments and procedures.




- Coordinate calendars, arrange meetings, book rooms and make travel arrangements.
- Resolve scheduling and calendar issues, complaints, and conflicts.
- Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts.
- Write a variety of formal notes and records such as meeting minutes.
- Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
- Process and reconcile clinical and third party service billings.
- Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
- Interact with patients and their family members who may be experiencing emotional or difficult situations.
- Ensure patients understand all instructions given to them for tests and medical procedures.
- Gather and compile information required for a variety of grant submissions and reports.
- Facilitate the collection of signatures required on grant applications and agreements.
- Conduct database, literature and web searches to locate and retrieve documents and articles.
- Prepare and book exam rooms ensure all materials are stocked, stored, and organized accordingly.
- Set up and maintain filing systems, both electronic and hard copy.
- Update and maintain information in a variety of databases.
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📌 Medical Secretary II (Canada)
🏢 McMaster University
📍 Canada