Summary : Reporting to the VP of Sales & Growth Strategy, this role is responsible for implementing revenue processes, maintaining operational discipline, and ensuring alignment between commercial strategy and day-to-day execution. The Revenue Operations Specialist will own CRM governance, reporting infrastructure, technology systems, and cross-functional coordination to support predictable and scalable growth. This is an execution-focused role responsible for ensuring the organization operates with structure, clarity, and measurable performance standards.

Responsibilities : Execution of Revenue Operating Model

- Implement and maintain the established go-to-market process across Sales, Marketing, and Applications.
- Ensure consistent use of defined stage-gate processes and qualification standards.
- Oversee structured handoffs between Marketing, Sales, and Applications.
- Maintain documented procedures and operational standards.
- Support forecast discipline and pipeline visibility.
- Monitor adherence to defined commercial processes and provide structured feedback to leadership.

CRM & Systems Governance

- Own and administer the CRM platform and related integrations.
- Ensure accurate and consistent opportunity data entry.
- Maintain defined fields, dashboards, and reporting structures.
- Oversee marketing automation tools and connected sales systems.
- Manage vendor relationships related to CRM and revenue technology.
- Implement system enhancements that support scalability and efficiency.

Data, Reporting & Performance Management

- Maintain KPIs aligned with company revenue and margin objectives.
- Build and manage dashboards for Sales, Marketing, Applications, and Leadership.
- Track funnel performance, conversion rates, and proposal outcomes.
- Provide structured performance insights to leadership.




- Ensure reporting accuracy and data integrity.
- Support revenue forecasting with consistent reporting standards.

Collaboration with Applications Department

- Partner closely with Applications leadership to ensure structured engagement during the sales cycle.
- Maintain defined intake and scoping processes for technical proposal development.
- Track proposal turnaround timelines and performance metrics.
- Support alignment between commercial pipeline and Applications capacity.
- Maintain clarity in roles and responsibilities between commercial and technical teams.
- Strengthen coordination across departments to support predictable project execution.

Continuous Operational Improvement

- Identify opportunities to improve process efficiency and system usability.
- Support adoption of tools and processes across teams.
- Provide training and reinforcement to ensure consistent execution.
- Maintain documentation of operational standards as the organization grows.

Qualifications

- 5+ years experience in Revenue Operations, Sales Operations, or Commercial Operations in a B2B environment.
- Strong CRM administration experience.
- Experience in engineered-to-order, automation, or capital equipment environments preferred.
- Strong analytical mindset with ability to translate data into structured insights.
- Process-oriented and detail-driven.
- Strong cross-functional communication skills.




- Ability to manage multiple initiatives in a structured growth setting.

The expected compensation range for this position is $78,160 - $102,400. This range includes base pay and target variable pay. Actual compensation will depend on factors such as geographic location, skills, education, and experience. We also consider internal equity to ensure fair and consistent pay practices. This range reflects the expected full compensation range for the role; most offers will fall within the range and not at the maximum in order to allow for future growth.

This posting is for an existing vacancy.

LI-UTT

SAMOMM

Samuel Automation specializes in seamlessly integrating modern automation solutions into existing manufacturing environments, developing systems for current production needs and enhancing workflows with autonomous mobile robots (AMRs).

We’ve helped improve safety, increase efficiency and reduce costs in a range of industries, including medical, automotive, manufacturing, consumer products and food and beverage, and we’re adding more every day.

At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 170 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change - within our organization and in the communities where we live and work. If you’re seeking a dynamic, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together.

At Samuel we believe in a culture o

📌 Specialist, Commercial Operations (Waterloo)
🏢 samuel, son e
📍 Waterloo