MPI Autobody Collision Insurance Claims Administrator

Join our growing team. Finish First Autobody is seeking an experienced, self-starting, highly organized Administrative Assistant / MPI Auto Insurance Claims Administrator to join our autobody repair team.

A strong memory for detail, the ability to follow processes, and confidence managing multiple tasks at once are essential for this position.

Key Responsibilities

- Answer phones and provide professional customer service
- Build trust with customers through clear communication and follow-up
- Book customers, complete intake, and assist with repair scheduling
- Help maintain accurate claim status updates
- Assist with parts coordination, repair scheduling, and shop workflow
- Support documentation required for MPI claims and repair files
- Communicate with customers, MPI representatives, suppliers, and internal staff
- Review claim information, approvals, coverage details, and required documentation
- Maintain organized electronic and paper claim files
- Follow up on outstanding claims, approvals, supplements, and payments
- Ensure files are accurate, complete, and properly documented
- Follow company procedures, MPI requirements, and confidentiality standards




- Support team organization and help train others as required

Qualifications & Experience

- Administrative or clerical experience is required
- Experience in an autobody, automotive, insurance, or claims environment is strongly preferred
- Understanding of vehicle repairs, parts, and autobody terminology is required
- MPI claims experience is considered a strong asset
- Strong organizational skills with the ability to manage multiple files and deadlines
- Excellent attention to detail and ability to follow established processes
- Solid communication skills with customers, insurers, suppliers, and team members
- Professional, reliable, and able to work in a busy shop environment
- Ability to maintain confidentiality and handle sensitive customer information

About the Role

Job Type : Full-time Location : Winnipeg, Manitoba Industry : Autobody Repair / MPI Insurance Claims / Collision Repair Administration

Job Types : Full-time, Permanent

Pay: $18.00-$25.00 per hour

Perks :

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Work Location: In person

📌 Claims Administrative Assistant (Winnipeg)
🏢 Finish First Autobody
📍 Winnipeg