Service Representative (12 Month Contract) : Location: Remote, Ontario or if local to an office, hybrid - Kingston, Toronto, or Montreal - Why pursue this opportunity

Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence. - Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole. - Play an integral role :

- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of. - Participate in training and development programs - we offer a range of training and development programs to help our employees stay up-to-date with the latest industry trends and developments. - What you’ll be working on -
- Providing prompt and accurate resolution to complex problems- Investigating and analyzing simple cases and completing necessary follow-up changes- Providing prompt and courteous resolution of enquiries regarding administration procedures and transactions on client accounts from both internal and external sources

What we’re looking for you to have :

- 1+ years work experience in an office environment- Knowledge of word processing, spreadsheet,



and database computer software- Ability to prioritize and balance multiple tasks and navigate multiple systems- High attention to detail/accuracy- Access to stable and secure internet for remote work-
- Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results._

Beyond the salary : For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:

- Competitive salaries with annual pay increases- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions- Competitive uncapped commission, for sales positions- A comprehensive employer-funded advantages package that includes life insurance, disability, health and dental and a generous health account- Flexible work arrangements and an annual allotment of personal health days.- Four weeks annual vacation from hire date- A defined contribution pension plan with generous employer matching- Top up programs for parental leave and compassionate leave- Employer-sponsored wellness and recognition programs
- A cash employee referral program

Get to know us :

📌 Service Representative (12 Month Contract) (North York)
🏢 THE EMPIRE LIFE INS.
📍 North York