Who Are We?
Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 27 stores across North America to-date and more to come!
We are looking for enthusiastic applicants to join our team as a Sales Associate at Lime Ridge Mall.
About the Role
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to
- Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
- Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
- Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
- Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
- Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
- Manage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damages in a timely manner
- Organize products on shelves and in storage areas, following proper inventory
- procedures to maintain stock levels of all items
- Conduct regular stock counts and assist in resolving inventory discrepancies or overstock situations
- Ensure products are properly labelled, priced, and presented in accordance to store standards
- Support with store opening and setup
- Keep store clean, organized, and compliant with safety standards
- Performs ad-hoc duties as assigned
What We're Looking For
- Previous retail, sales, or customer service experience preferred
- A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
- Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill
- Team-oriented with a friendly and energetic personality
- Strong problem-solving abilities and able to adapt to customer needs and inventory needs change
- Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts
- Adheres to company policies and maintains compliance with workplace safety standards and protocols
- Ability to work in a quick-paced environment and multitask effectively
- Basic math proficiency and ability to handle cash and transactions accurately
- Ability to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areas
- Comfortable using ladders or step stools to climb and access higher shelves or stock
- Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature
Vacancy type: NEW/BACKFILL
- Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources._
📌 Sales Associate - Part Time (Canada)
🏢 Kiokii
📍 Canada