Elevate your career with Trail Appliances as a Sales Support Agent in British Columbia. Deliver exceptional service by managing customer orders from post-sale to delivery, ensuring a seamless experience.
As a key player in our customer service team, you will excel in addressing inquiries, communicating with internal departments, and maintaining detailed customer records. The role requires proactive engagement, problem-solving skills, and the ability to work independently or collaboratively. We're seeking individuals who thrive in energetic environments and are committed to customer satisfaction.
Key Responsibilities: • Respond to customer inquiries via phone, email,
and text • Arrange payment and delivery details through outbound calls • Support sales team with order processing and updates • Communicate proactively with internal departments • Maintain accurate customer files and order information
Requirements: • Minimum 2 years of customer service experience • Proficient in Microsoft Office, especially Excel • High school diploma or equivalent • Excellent verbal and written communication skills • Call centre experience preferred
Be part of a team that values authenticity, improvement, and customer care at Trail Appliances.
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📌 Customer-Focused Sales Support Agent (Delta)
🏢 Lever
📍 Delta