Ashley HomeStore is seeking a part-time Front-Desk Associate to join our Team.

We expect this position to fall in the range of 10-25 hours per week, and will require weekend or evening work. This is a great prospect for a student, looking for PT hours, or for someone with a FT job looking to supplement those hours.

Responsibilities :

- Responding promptly to customer inquiries - in phone and in person
- Directing calls through the network
- Providing support to sales staff as needed
- Receiving and issuing customer payment
- Running reports for Store Manager and Customer Service Manager as needed;
- Performing closing procedures;
- Working closely with Service Coordinator to ensure store service issues are dealt with promptly - following up with customers to schedule parts; scheduling exchange scheduling exchange orders.
- Managing customer expectations regarding delivery and service issues;




- Reviewing order schedule daily to prevent delivery/pick up issues;
- Ensuring financing programs are sold accurately and processing
- Other administrative duties as required.

Requirements : Skills and Knowledge :

- Passionate about customer service;
- Strong organizational skills with the ability to multi task and prioritize effectively
- Positive attitude, team-oriented.
- Effective problem-solving skills;
- Excellent attention to detail;
- Strong computer skills - proficiency in Microsoft Office Suite

Education and Experience :

- Previous experience in customer service is preferred;
- High school diploma;

Job Type : Part-time

Pay: $16.50 per hour

Expected hours: 10 - 25 per week

Flexible language requirement:

- French not required

Work Location: In person

Expected start date: 2025-01-02

📌 Pt Front-desk (Moncton)
🏢 Ashley Furniture HomeStore
📍 Moncton