Career Opportunity - Carrier Enterprise Canada

Position: Sales Centre Manager

Reporting to :Wholesale Area Manager**

Location: 17337 111 Avenue NW, Edmonton AB

Who We Are : Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CEC offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service and valuable, time-saving services that positions CEC as an industry leader. With 34 locations in Canada and over 150+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, there is a location to service our customers HVAC/R needs.

Duties and Responsibilities :

- Oversee the sales & profitability and sale center operations goals related to EBIT, Area Sales, Area LIPI, Area ecommerce, PI accuracy for a group of Sales Centers in an assigned market
- Manage the day-to-day operations of the sales center to achieve short
- and long-term sales and profit objectives
- Develop business plans for the sales center that supports the overall Region and CEC plan
- Provide leadership to the sales center employees so that they may accomplish their individual goals
- Manage and coach employees through individual development, training, performance reviews,



hiring and orientation
- Participate in the recruiting process to hire and train new Counter Sales Associates and Sales Center Managers; manage the Sales Centers in the respective market to develop, coach and motivate the teams to ensure that a high professional standard is achieved, and monthly sales and EBIT targets are me
- Oversee and conduct regular audits, sales and business reviews using business intelligence (BI) tools to identify opportunities to increase sales and profitability
- Develop and maintain long term relationships with customers
- Achieve plan performance by controlling expenses, working capital and inventory levels
- Optimize customer experience through E-Commerce
- Develop sales center marketing promotions and plans
- Direct all aspects of sales center admin, including bank deposits, communications, quality initiatives, and warranty and reporting requirements
- Provide a safe working environment that encourages employee development and high customer service
- Ability to communicate both verbally and written to a wide variety of skill/knowledge levels in addition to possessing excellent presentation skills

Required Qualifications :

- Proven experience managing a branch with proven business results
- 2 - 3 years of industrial experience,



college degree in business or equivalent education and experience preferred
- Computer literacy
- Good product knowledge preferred
- Good mathematical skills
- Excellent communication and interpersonal skills
- Strong computer skills and well organized
- Ability to motivate employees and make critical business decisions
- Enthusiastic and engaged with customers and employees

Why work for CE Canada?

- Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability!
- We are a team built on trust and integrity
- We believe our people are what delivers a high level of customer experience
- We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
- We win and celebrate together

We offer competitive salary, incentive, and perks such as :

- Health, Dental & Vison Care
- Life & Disability Insurance
- Travel Assistance Coverage
- Company Pension Plan with company contribution
- Employee Assistance Program
- If you're unsure whether your current employer is one of our customers, feel free to reach out confidentially for clarification before applying._
- CECanada_

Perks :

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- Vision care

Application question(s):

- Are you able to pass a criminal background check for employment purposes as required for this position in Canada?
- Are you legally entitled to work in Canada?
- Do you have experience working in the HVAC industry?

Work Location: In person

📌 Sales Centre Manager (Edmonton)
🏢 Carrier Enterprise Canada
📍 Edmonton