Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work setting? Would you like to join one of Canada’s most iconic and trusted companies? We're 100 years young and we need you!!

Job summary

The Part-Time Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally. Covering for cashiers also required. This is a part-time position and will require availability for closing shifts until 10PM (Shifts will vary from Monday to Sunday) and stat holidays. Up to 28 hours per week but will be entirely dependant on business needs.

Responsibilities :

- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Respond to and handle customer inquiries, requests and concerns over the phone and in person.
- Process returns and exchanges.
- Operate cash register, computer and printer.
- Maintain the customer service area.
- Ensure compliance with Health and Safety regulations.

Requirements / Skills

- Customer service experience
- Ability to work shifts (days, evenings, week-ends and holidays)
- Approachable and highly customer-oriented
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions




- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching
- Ability to work in a fast-paced environment
- Attention to detail
- Ability to operate cash register (asset)
- High school diploma (asset)

Benefits :

- Working with a friendly team
- Continued career opportunities / opportunities for growth
- Profit-sharing (conditions apply)
- Employee Points System
- Diverse, inclusive and safe working environment
- Ongoing training and learning
- Scholarship opportunities
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Working for an employer that’s involved in the community
- Working for a locally owned business

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

We thank you for your interest but only those invited for an interview will be contacted.

Application question(s):

- Are you available for shifts Monday - Sunday up until 10PM as required?

Location :

- Cochrane, AB (preferred)

Work Location: In person

📌 Part-time Customer Service Representative (Cochrane)
🏢 Canadian Tire
📍 Cochrane