JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

Job Summary

As a trusted partner to the Senior Executive Vice President (SEVP) of IT, you will provide high-level executive and operational support to one of Citco's most senior technology leaders. This is a highly visible role requiring exceptional judgment, discretion, and the ability to operate effectively in a fast-paced, global technology environment. In addition to traditional executive support, you will actively participate in key meetings alongside the SEVP, assist in tracking strategic initiatives, and serve as a critical liaison across IT leadership and the broader organization. You will also collaborate with EAs across departments to ensure seamless office administration.

Responsibilities

Your Role

Executive Support

- Serve as the primary point of contact for the SEVP, managing all aspects of their professional schedule, communications, and priorities
- Manage complex, high-volume calendars across multiple time zones, proactively resolving scheduling conflicts
- Attend meetings with the SEVP, capturing key decisions, action items, and follow-ups,



and ensuring accountability across stakeholders
- Prepare briefing materials, executive presentations, reports, and correspondence on behalf of the SEVP
- Handle highly confidential and sensitive information with the utmost discretion
- Coordinate all domestic and international travel arrangements and process expense reports in a timely manner

IT Strategic & Project Support

- Support the SEVP in tracking progress against strategic IT initiatives, flagging risks or delays and coordinating follow-up with project owners
- Maintain visibility into key IT project milestones and action items, working with project managers and team leads to ensure timely updates
- Assist in preparing materials for IT leadership reviews, board updates, and executive briefings
- Leverage familiarity with IT terminology, tools, and processes to communicate effectively with technical stakeholders and anticipate the SEVP's needs
- Utilize project management and IT service tools (e.g., Jira, ServiceNow, Microsoft Project) to track deliverables and department activities

IT Department Coordination

- Act as a key liaison between the SEVP and internal/external stakeholders, ensuring clear and timely communication
- Coordinate onboarding logistics for senior IT team members and new leadership hires




- Support the coordination of IT department communications, announcements, and organizational updates

Meeting & Event Management

- Organize and manage executive-level meetings, IT leadership forums, town halls, and off-site events
- Attend and actively participate in SEVP-led meetings; distribute accurate minutes and track action items to completion
- Coordinate efforts among all EAs within both offices to ensure equitable distribution of responsibilities and consistent standards

Office & Team Coordination

- Collaborate with EAs across departments to manage shared office administration responsibilities
- Coordinate team social and engagement activities across offices to foster a positive team culture
- Provide general administrative support including document management, correspondence, and office logistics as needed

Qualifications

About You

- University degree required
- 5+ years of experience in an Executive Assistant role, ideally supporting C-suite or senior executive leadership within an IT, financial services, or skilled services environment
- Demonstrated experience in project coordination or project management support, with the ability to track milestones, manage timelines, and follow up on deliverables
- Solid understanding of IT terminology, concepts, and environments — you are comfortable in conversations about infrastructure, software delivery, cybersecurity, and technology strategy
- Experience attending executive‑level meetings and producing high‑quality minutes and action item summaries
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) at an intermediate to

📌 Executive Assistant to the Senior Executive Vice President, IT (Toronto)
🏢 The Citco Group
📍 Toronto