About Talent Edge

As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries. We leverage cutting-edge research and market mapping tools to deliver exceptional candidate matches for our clients. Our talented team prides itself in bringing innovative strategies and a passion for excellence to each and every engagement.

About Talent Edge

As trusted Executive & Professional Search partners, Talent Edge brings deep expertise in talent acquisition and advisory across industries. We leverage cutting-edge research and market mapping tools to deliver exceptional candidate matches for our clients. Our talented team prides itself in bringing innovative strategies and a passion for excellence to each and every engagement.

About Our Client

Whole Way House is a registered Canadian charity dedicated to building healthy communities in housing through community‑building programs and tenant support services for seniors, veterans, families, and vulnerable residents.

WWH Partners With Housing Providers To Help Reduce The Risk Of Homelessness, Improve Quality Of Life, And Rebuild a Sense Of Belonging. The Organization Currently Operates Across Vancouver, Burnaby, Langley, And Victoria. Its Work Is Grounded In Three Pillars

- ReConnect by building meaningful relationships and reducing loneliness and isolation.
- ReBuild a sense of belonging and purpose through opportunities to contribute, learn, and participate.
- ReCenter around a meaningful and purposeful life through individualized support and connection to community resources.

Whole Way House has grown from its roots in Vancouver’s Downtown Eastside into a broader model of community support within housing.



The organization’s work is grounded in a simple belief: when people feel loved, valued, and treated with dignity, they are better positioned to find purpose and connection.

About This Role

As the Director of Programs, you will provide strategic and operational leadership across Whole Way House’s programs and services.

Reporting to the President, you will work closely with Site Managers and the broader leadership team to ensure programs are delivered consistently, effectively, and in alignment with WWH’s mission, philosophy, and standards. This is a broad leadership role that brings together program strategy, people leadership, quality assurance, community partnerships, resident engagement, special events, and continuous improvement.

You will coach and develop Site Managers, support frontline teams, evaluate and improve programs, strengthen community partnerships, provide leadership during complex situations, and help identify new opportunities to expand the organization’s impact.

The opportunity is particularly well suited to a leader who enjoys being both strategic and hands‑on. You will spend meaningful time with teams across WWH’s sites, building relationships, supporting managers, understanding what is happening on the ground, and helping translate organizational priorities into strong day‑to‑day program delivery.





About The Candidate

We are looking for an experienced people leader who is comfortable coaching others, solving operational challenges, building partnerships, and thinking about the future. You will bring:

- 3+ years of qualified management and staff development experience, with a track record of leading and developing teams.
- Experience leading community-based, housing, social service, nonprofit, healthcare, recreation, or related programs; experience supporting seniors or individuals facing barriers is an asset.
- Strong coaching, mentorship, and leadership skills, with the ability to create accountability while maintaining a supportive and respectful environment.
- Experience managing partnerships and stakeholder relationships across internal and external groups.
- Excellent communication, organizational, and problem‑solving skills.
- The ability to balance strategic planning with hands‑on operational support.
- Strong judgment and critical‑thinking skills, particularly in complex or unexpected situations.
- A compassionate, trauma‑informed approach to community‑based service delivery is an asset.
- The emotional intelligence and resilience required to remain calm, caring, and solution‑focused in challenging environments.
- A genuine alignment with Whole Way House’s mission, philosophy, and commitment to dignity, value, and belonging.
- A valid Class 5 driver’s license.

The successful candidate will also be required to complete a Criminal Record Check (Vulnerable Sector Search) and provide a current Driver’s Abstract.

What Success Looks Like

In This Role, Success Will Mean

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📌 Director, Programs (Vancouver)
🏢 Talent Edge
📍 Vancouver