Hotel Assistant Manager Jasper Glacier View Lodge

Pursuit Collection Jasper, ABFull-time Job detailsJob typeFull-timeLocationJasper, ABFull

job description
At Pursuit,

we offer
more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that,

we offer
thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.
ROLE & RESPONSIBILITIESReporting to the Hotels Manager, the Assistant Manager will provide leadership to entire team at Glacier View LodgeOversee scheduling and training of the front office, Host, and Housekeeping team, working closely with the Front Desk SupervisorsAct as a Hotel Manager during absences and scheduled days offAssist the Accounting Department with group billings and make required adjustments to guest reservationsLearn the procedures of Front Desk Agent and Night Auditor and be available to work a variety of shiftsLearn the roles and responsibilities of both, the Housekeeping team as well as the HostsSupervise the activities of hotel operations and report significant issues to the hotel management team for review and investigationEffectively handle all guest complaints,



taking corrective action to prevent recurrence and convert the guest into a repeat customerProvide all frontline staff with tools and training to handle guest concerns and complaints in a consistent mannerAssist the front office teams with overbooking situations, and coordinate room or property movesEnsure all staff are thoroughly familiar with the Hotel’s emergency procedures, and in a state of preparedness for any emergencyCoordination of information with the Housekeeping, Maintenance and Food & Beverage TeamsAnticipate the needs of arriving, and in-house guestsMonitor check-ins for group arrivals or suspected double bookingsEnsure all computer equipment is in working order and request necessary fixes with the IT TeamBe the primary lead to review and respond to online reviews for the hotelsEnsures the Hotels look presentable to welcome arriving guestsEnforces Hotel policies and disciplinary proceduresAssists and orients new arriving employeesCoordinates feedback on all reservation activities with the Hotel ManagersActively balance room inventory on a nightly basis, adjusting for any late day changesREQUIRED SKILLS & QUALIFICATIONSExcellent communication skills, both verbal and writtenMost tasks are performed in a team environment with the employee acting as a team leaderAble to work with minimal direct supervisionProven computer skillsThree to five years of Front Office experience, with 2 years in a supervisory capacityExperience in office procedures, ordering materials, and schedulingHigh school or equivalent education required,



Bachelor’s Degree or related technical school degree preferredAll employees must maintain a neat, clean and well-groomed appearance per Pursuit standardsAbout Us:We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P; SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great advantages, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To wa

📌 Hotel Assistant Manager Jasper Glacier View Lodge
🏢 Restaurant Jasper
📍 Jasper