IT Operations Analyst IV (Toronto)

IT Operations Analyst IV (Toronto)

21 Oct
|
TD Bank
|
Toronto

21 Oct

TD Bank

Toronto

Lieu de travail : Toronto, Ontario, Canada

Horaire : 37.5

Secteur d’activité : Solutions technologiques

Détails de la rémunération : $69,700 - $115,200 CAD

La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.

Description du poste

We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role, you’ll provide Level 2 operational support for a large-scale enterprise network environment and help maintain the stability, availability, and performance of business‑critical services. If you’re experienced in network operations, enjoy troubleshooting complex issues, and work well in fast‑paced environments, this could be a strong fit.

What you’ll do

- Provide Level 2 support for enterprise network infrastructure
- Monitor, investigate, and respond to network incidents and service alerts
- Troubleshoot issues across LAN, MAN, WAN,



RLAN, wireless, firewall, load balancing, and optical environments
- Support incident management and service restoration activities
- Perform problem determination and root cause identification across multiple network technologies
- Work closely with internal teams, clients, and vendors to resolve technical issues
- Use enterprise monitoring and diagnostic tools to assess network performance and health
- Strong contribution to the ongoing stability and resilience of a 24/7 network operations environment

What you’ll bring

- Strong experience supporting enterprise network environments
- Solid understanding of TCP/IP, routing, switching, and telecommunications connectivity
- Strong communication skills, both written and verbal
- Ability to stay organized, manage multiple priorities, and work effectively in a high‑tempo environment
- A collaborative, self‑motivated, and detail‑oriented approach

Technical skills

- Experience with several of the following: Cisco routers and switches, Firewalls, Load balancers, and Aruba wireless technologies, Switching and routing across: Cisco Catalyst 2950, 2960, 2970, 3550, 3560X, 3750, 3850, and 6500 series, Cisco Nexus 2000, 5000, 7000, and 9000 series, SD‑WAN, including Cisco/Viptela Aruba Silver Peak, Aruba CX switches




- Nice to have Experience with any of the following would be considered an asset: Palo Alto Firewalls, F5 Load Balancers, Aruba or Cisco wireless solutions, VMware NSX Virtualization, Cloud computing, Network security, VMware, AWS Monitoring and diagnostic tools
- Experience with one or more of the following tools is preferred: Tivoli ITNM, PagerDuty, SevOne, Infoblox, ExtraHop

Education and certifications

- Technology degree, diploma, or equivalent work experience
- CCNP certification is required
- Minimum 3 years of Network Operations experience
- PCNSE is an asset
- Microsoft Azure certification is an asset

Shift schedule

This role operates on a rotating 12‑hour shift schedule in a 24/7 environment: 7:00 AM to 7:00 PM, 7:00 PM to 7:00 AM. Candidates must be available to work both day and night shifts based on the team schedule.

About the team

The Operations Support Group (Network Operations) is a frontline service availability team responsible for supporting a mission‑critical enterprise network environment. The team provides dual‑site, 24/7 coverage and responds to network anomalies identified through a range of monitoring platforms and operational processes.

Why apply

This is an prospect to work in a high‑impact network operations role supporting critical infrastructure in a fast‑paced enterprise environment. You’ll join a team that values responsiveness, technical depth, collaboration, and operational excellence.

Application note

We are committed to creating an inclusive and accessible hiring process. Accommodation is available on request throughout the recruitment process.

À propos de nous

La TD est un chef de file mondial dans le secte

📌 IT Operations Analyst IV (Toronto)
🏢 TD Bank
📍 Toronto

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