We are a leading facial cosmetic surgery clinic in Ottawa, specializing in advanced facial plastic and reconstructive procedures. Our practice is patient-focused, accurate, and committed to excellence.

This role is vital in ensuring smooth workflow, maintaining office efficiency, and supporting team development. The Office Manager will be responsible for supervising staff, managing vendor relationships, and handling essential administrative tasks and multi-line phone systems.

Responsibilities

- Oversee day-to-day operations of a busy medical office
- Manage scheduling, calendars, and patient flow
- Supervise and support front-desk and administrative staff
- Maintain a high standard of patient service and professionalism
- Oversee payroll for clinic staff, including tracking hours, processing payments, and coordinating with the accountant.
- Oversee internal financial tracking and prepare accurate information for the bookkeeper and accountant
- No insurance billing required.
- Track and report key performance indicators (KPIs) related to operations, scheduling, and office performance
- Oversee scheduling, patient communications, and follow-ups.
- Maintain clinic policies, procedures, and compliance with safety standards.
- Lead and support administrative staff to optimize efficiency.
- Assist with HR tasks such as onboarding, training, and team coordination.
- Support onboarding, training,



and performance of administrative staff
- Identify workflow improvements and operational efficiencies
- Liaise with vendors, suppliers, and external partners

Qualifications

- 3+ years of experience as an Office Manager
- Experience in a medical, dental, or healthcare office preferred but not required
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency with office software including payroll (Microsoft Office, scheduling software, EMR systems a plus).
- Detail-oriented, proactive, and capable of working independently.
- Experience with payroll management and clinic financial reporting is an asset.

Why Join Us

- Work in a respected Ottawa-based cosmetic surgery practice.
- Supportive, collaborative, and patient-centered team environment.
- Opportunity to contribute to clinic growth and operations.
- Competitive salary and benefits.
- This position offers an opportunity to contribute significantly to the organization’s success while developing your leadership capabilities within a dynamic work environment.

How to Apply

Pay: $35.80-$40.00 per hour

Expected hours: 35 - 40 per week

Benefits :

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount

Work Location: In person

📌 Medical Office Manager (Ottawa)
🏢 AestheteMD
📍 Ottawa