JOB DESCRIPTION

LEARNING SPECIALIST Department – IT

Job Title – Learning Specialist

Reports To – Manager, Learning & Technology Adoption

Our client, a leading law firm in Canada and the USA, is looking to hire a Learning Specialist as a member of the IT Team, reporting to the Manager, Learning & Technology Adoption in the Montreal office.

PRIMARY RESPONSIBILITIES

- Design, deliver, and continuously improve training for legal professionals, assistants and staff, including onboarding, software rollouts and workflow changes
- Lead both in-person and virtual sessions covering core legal applications (e.g., Office 365, OneNote, InterAction, WordLX, OneDrive), firm-specific tools and secure document management workflows
- Create and maintain training materials, videos, quick reference guides and job aids in collaboration with team members and technical subject matter experts
- Support firmwide change initiatives by preparing and coaching end users during technology rollouts and upgrades
- Participate in pilot testing and validation of new software, images, and applications to ensure training readiness and user experience alignment
- Respond to ad hoc user training needs by providing tailored refreshers, just-in-time support and role-based coaching
- Contribute to the development of learning paths and eLearning modules, supporting LMS implementation and adoption
- Collect and respond to user feedback to improve training content, formats and delivery based on business needs
- Assist with coordinating logistics for firmwide programs and contribute to content published through internal communication channels (e.g., intranet, Practice Perfect tips)




- Support data collection and reporting efforts to help evaluate training effectiveness and identify opportunities for improvement
- Collaborate with team members and technical staff to ensure user needs are considered in the development and delivery of learning solutions
- Support LMS operations including content uploads, catalog maintenance, tagging/metadata, monitoring assignments and assisting with building and maintaining learning paths

QUALIFICATIONS

- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive) and legal-specific tools, including document management systems, CRM platforms, document comparison software and other core legal technologies
- Robust written and verbal communication skills in English (French is a strong asset)
- Experienced in creating and delivering training in multiple formats, including live sessions, virtual presentations, video-based content (using tools such as Camtasia) and eLearning modules
- Skilled in assessing user needs and tailoring content for diverse roles, including legal professionals, assistants and administrative staff
- Strong interpersonal and collaboration skills; comfortable working across departments including IT, HR and legal practice groups
- Excellent organizational and time management skills, with the ability to balance multiple projects and training priorities
- Familiar with LMS systems,



adult learning principles and training impact measurement (e.g., surveys, adoption metrics)
- Knowledge of HTML and/or CSS is considered an asset, particularly for supporting eLearning content, LMS configuration and digital learning materials
- Curious and adaptable, with a commitment to staying current with evolving technology and learning trends

DESCRIPTION DE POSTE

SPÉC LISTE, APPRENTISSAGE Service – TI

Titre du poste – Spécialiste, Apprentissage

Supérieur·e immédiat·e – Gestionnaire, Apprentissage et adoption des technologies

Notre client, un cabinet d'avocats de premier plan au Canada et aux États-Unis, recrute un spécialiste de la formation au sein de son équipe informatique. Ce poste est rattaché au responsable de la formation et de l'adoption des technologies au sein du bureau de Montréal.

RESPONSABILITÉS PRINCIPALES

- Concevoir, offrir et améliorer continuellement la formation destinée aux professionnel·les du droit, aux adjoint·es ainsi qu’au personnel, notamment dans le cadre de l’intégration des employé·es, des déploiements de logiciels et des changements dans les flux de travail
- Animer des séances en personne et des séances virtuelles portant sur les principales applications utilisées dans les cabinets juridiques (p. ex., Office 365, OneNote, InterAction, WordLX et OneDrive), sur les outils propres à notre cabinet et sur les flux de travail sécurisés liés à la gestion des documents
- Créer et tenir à jour du matériel de formation, des vidéos, des guides et des aide-mémoire en collaboration avec les membres de l’équipe et les experts possédant l

📌 Learning Specialist (Montreal)
🏢 AY Talent
📍 Montreal