Work Location:

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

Enterprise Enabling Functions

Pay Details

$77,500 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Provide specialized business process/ procedure management guidance and support for a functional / business area and implement processes and/or initiatives to meet business process standards and guidelines. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

Key Accountabilities

CUSTOMER

- Identify and recommend process improvement opportunities to enhance the productivity and operational efficiency of the business
- Act as a consultant, providing advice, business expertise, and recommendations on businesses and/or operational processes
- Build effective relationships with key business partners within and across business units
- Analyse the feasibility and impact of new initiatives, process improvements, technical solutions and/or products/ features
- Facilitate problem-solving sessions




- Participate in the development of internal standards and procedures
- Lead the coordination of business-specific status reports, communication and deliverables for one or more projects
- Ensure communication, implementation and/or training plans are identified and detailed in order to implement projects and/or business initiatives
- May lead / indirectly manage Project teams

SHAREHOLDER

- Prioritize and manage own workload to meet service level requirements for service and productivity
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; elevate issues where appropriate
- Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s)
- Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
- Protect the interests of the organization identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
- Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
- Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations,



assess the effectiveness of programs/ policies/ practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Apply subject matter expertise in the discipline, provide guidance, assistance and direction to others
- Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to‑date about the status / progress of projects and / or all relevant or helpful information related to day‑to‑day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sh

📌 Senior Business Process Analyst (Toronto)
🏢 TD
📍 Toronto