Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward. As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare. If you’re seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you Join us, and together, let’s create a future of financial empowerment.

The Senior Employee Relations Specialist is a senior subject matter expert responsible for managing complex and sensitive employee relations matters across the organization. The role provides practical, risk-based guidance to leaders and HR partners while ensuring employee matters are handled consistently, fairly and in alignment with employment legislation,



company policies and organizational values. In addition to independently managing a portfolio of complex ER matters, the Senior Employee Relations Specialist will act as a technical resource to the broader HR team, helping strengthen investigation practices, documentation, case management standards and overall ER capability. This role is well suited to an experienced ER professional who can independently assess risk, navigate ambiguity and provide clear recommendations in a fast-paced, multi-location organization.

What will you be doing?

- Employee Relations & Case Management
- Independently manage complex and sensitive employee relations matters, including workplace investigations, performance management, attendance, accommodations and workplace concerns.
- Assess matters based on the facts, employment legislation, company policy, precedent and overall organizational risk.
- Provide clear, practical recommendations to HR and business leaders on appropriate courses of action.
- Support progressive discipline, performance management and termination processes, ensuring decisions are appropriately documented and consistently applied.
- Manage cases from intake through resolution, maintaining robust documentation, timelines and follow-up.
- Identify matters requiring escalation to senior HR leadership, Legal or other internal stakeholders.





- Workplace Investigations

- Lead complex and sensitive workplace investigations from intake through findings and recommendations.
- Develop investigation plans, conduct interviews, assess evidence and credibility, and prepare clear findings and recommendations.
- Ensure investigations are completed objectively, thoroughly and within appropriate timelines.
- Support the broader HR team in strengthening investigation practices and documentation.

- HR Advisory & ER Excellence

- Serve as a trusted ER advisor to HR Managers and business leaders on complex employee matters.
- Coach leaders on difficult employee conversations, performance management, documentation and conflict resolution.
- Provide guidance on complex workplace accommodations, leaves and return-to-work matters in partnership with HR, Benefits and other stakeholders.
- Act as a technical resource to Employee Relations Specialists and the broader HR team, providing coaching on complex cases and ER best practices.
- Identify trends across employee relations matters and provide insights and recommendations to HR leadership.
- Contribute to the development of ER processes, policies, manager tools and practices that strengthen consistency and organizational capability.

What experience do you have?

- CHRP/CHRL designation or equivalent HR certification is considered an asset.
- Experience supporting a multi-location, operational or geographically dispersed workforce is strongly preferred.
- Strong communication and influencing skills with the ability to effectively advise and coach leaders.
- Strong investigation, critical thinking and judgment skills, with th

📌 Senior Employee Relations Specialist (Mississauga)
🏢 goeasy
📍 Mississauga