Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles

The audit & assurance profession is the foundation oftrust in ourfinancial system and global economy—an essential mission undergoing profound transformation. In a rapidly evolving technologylandscape,accountantsrequireworld classtoolstoenhancetrust,driveefficiency,strengthentheir capability, and elevate their impact.

AtCaseware, we are at the forefront of this transformation, defining and building the future ofaccountingtechnology. We seek aProduct Analyst,DataPlatformand Analyticsto playacriticalroleinadvancingourmetric driven culturewithinourProductOrganization.

YouwillworkcloselywithProduct,Design,Finance, CommercialandEngineeringTeamstodefinesuccessmetrics,buildanalyticalframeworks,co-designexperiments,andensuredata-drivendecision-makingisat the core of our product development process.

This is a Full-time permanent position

This is a backfill position

Location: This is ahybridrole requiring the successful candidate to work3 days a week in our Toronto office, located at351 King St E, Suite 1100, Toronto, ON.

Contact: Taha Usmani (Senior Talent Acquisition Partner)

What you will be doing:

- Analyze product and customer data from multiple sources (analytics tools, feedback platforms, internal systems) to uncover trends in adoption, retention, andengagement.
- Define, track, and report on key metrics such as NPS, ARR per user,



active users, and firm engagementetc.
- Build dashboards and scalable reporting that unify data across systems and make insights accessible to the organization.
- Work with incomplete, inconsistent, and less structured data, applying creative problem-solving to ensure accuracy, reliability, and trust.
- Partner with Product Managers tovalidatehypotheses, measure feature performance, and guide prioritization.
- Collaborate with Finance to connect product usage with revenue outcomes, includingrevenueprojections,retentionsand growth modeling.
- Support the Commercial team and Market Leaders with insights that inform go-to-market strategy, customer engagement, and regional performance.
- Act as a data advocate ensuring that insights drive decision-making across teams, even when data is fragmented or ambiguous.

What you will bring:

- 3+ years of experience in product, business, or data analytics.
- Strong background in data mining, quantitative analysis, and problem solving.
- Proficiencyin SQL anda scriptinglanguage (Python or R) for data wrangling and analysisandworking with APIs.
- Experience with BI and visualization tools such as Power BI (Microsoft Fabrica plus).
- Exposure to product analytics and feedback platforms such as Pendo




- Experience working with dataplatformor engineering teams to improve pipelines and data quality.
- Self-starter who thrives in ambiguous environments, withstrong communicationand data storytelling skills.
- Apassionfordata-drivendecision-makingandacommitmenttocontinuouslearningandimprovement

Salary Range:

The annual base salary for this position is between $108,000 CAD and $112,000 CAD per year.

This role is also eligible for discretionary bonus and/or commission, as well as other benefits. Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.

What's in it for you:

Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

Work-life balance is important to us. We offer adaptable work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.

We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

We are driven by impactful work . Your contributions directly affect how our clients manage financial processes and drive their success.

Recognition and rewards matter to us . We celebrate hard work through recognition programs, performance bonuses, and opportunities for

📌 Product Analyst, Data Platform and Analytics (Toronto)
🏢 CaseWare
📍 Toronto