## Operations Coordinator (Seasonal)Apply: Canada, Ontario, Thunder Bay: Full time: Posted Today: JR Intelcom | DragonflyWith more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.Your Role: At the Heart of the ChainSalary Range$21.10
- $23.73.Core Duties:* Assist in unloading trailers and verify freight against manifests
* Scan, sort, and process packages, including defective items and returns
* Conduct van audits and support sorting operations
* Support and assist shipping, receiving, dispatching, and inventory management
* Support and maintenance warehouse systems and ensure operational efficiency.
* Process returns and complete required documentation in accordance with SOPs
* Handle customer pickups and (front desk assistance to customer)
* Resolve delivery issues by following SOPs and coordinating with relevant teams
* Escalate special cases to management when needed
* Print labels and prepare required documentation
* Process broker returns and return-to-clients shipments
* Prepare daily reports and maintain accurate records
* Perform data entry tasks as needed.
* Train and mentor new employees




* Collaborate with Operations teams to uphold quality standards
* Complete supervisor-assigned tasks as required
* Maintain a clean, organized and hazard-free work setting
* Comply with all Health & Safety protocols
* Provide support for clients and IDCs
* Respond to customer inquiries via phone and email
* Process customer service email requests
* Other duties as assignedWhy Join Intelcom | Dragonfly?* Short
- and medium-term growth opportunities
* Comprehensive group insurance
* Group RRSP program
* Employee Assistance Program...
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
The process is simple: If

your profile
catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
See you soon*Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.*

📌 Coordonnateur(trice) des opérations (Northeastern Ontario)
🏢 Intelcom
📍 Northeastern Ontario