Introduction

Hi, we’re HUB We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy
- so you’re ready for tomorrow.

The Opportunity

Do you have an entrepreneurial spirit that enjoys being challenged by the opportunity to grow the business while simultaneously investing in the development and success of others? If so, this is the CAREER for you As the Commercial Team Manager, you will lead a team of 25-30 commercial insurance processors, associates and advisors.

You are a local community leader, motivating and coaching your team to create a best-in
- class experience for clients and driving the business forward with strategic planning and disciplined execution. Through your leadership, relationship building and collaboration, the goals, purpose and vision for the branch are brought into focus and executed.

Business Development

Execute an annual business plan to maximize opportunity for organic growth and partner with the Vice President of Sales to drive sales initiatives for current business, retention and sales across different lines of business. Inspire your team to excellence to deliver a memorable client experience. Actively participate in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization. Represent the HUB brand and culture outside of the office and outside of office hours while in the community and facilitating or participating in community events and projects.





Talent Management

Ensure high employee engagement through recruiting, talent management, development, and career planning. This includes one-on-ones, team meetings, career conversations and career mapping, performance conversations, and performance improvement plans. Commitment to continued learning & development. Manage vacant seat coverage and lead recruiting efforts for open roles. Ensure a complete training path for new hires, including assigning mentors and side-by-side buddies. Provide a positive work environment that attracts, retains and motivates talent. Support the team of talent to achieve their highest performance potential. Driving productivity and accountability across the team and between regional teams. Identify and develop future leadership talent (Supervisors, Leads, Managers).

Operational

Manage day-to-day operational aspects of the branch including corporate branding and profit & loss statements. Manage weekly reporting on Accounts Receivable (AR), Not Yet Renewed, Unbilled, IMAC concerns, and all other service standard reports. Ensure adherence to company policies and elevate issues where needed. Partner with cross-regional Commercial Lines Team Managers and the Commercial Training team to improve communication processes, onboarding, training, and continuing education programs across CL teams.



Assist with annual licensing and continuing education requirements for all staff, including account executives. Manage organizational change implementation plans by preparing your team and being informed to support a smooth transition phase.

Requirements

Thrives in a team orientated and dynamic workplace. A proven track record of leading others to successful revenue growth and retention. Strong organizational skills which allow you to manage competing priorities. Excellent communication skills. Ability to cultivate strong and productive interpersonal relationships both internally with your staff and externally with your clients.

Qualifications

Level 2 General Insurance License required. Minimum 5 years insurance brokerage experience, preferably at least 3 years in commercial lines with exposure to client experience, policy coverage, claims advocacy and marketing negotiations. Minimum 3 years' experience leading a team. Strong MS Suite knowledge: Outlook, Teams, Excel, Word, Bookings, PowerPoint. Industry designation and/or post-secondary education is considered an asset (CAIB, CIP, FCIP, CRM).

Salary Expectations

The expected salary range for this position is $80,000.00 to $100,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

Benefits

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. The employment offer is contingent upon completion of a successful background check.

📌 Commercial Team Manager (Kamloops)
🏢 HUB International
📍 Kamloops