Regional Manager, Records Management and Registration Services - West Region

- PHC multi-site: Holy Family Hospital, Hornby, Mt St Joseph Hospital, St Paul's Hospital
- Categories: Management/Non Union
- Max hourly: 79.42 CAD
- Salary grade: 09F
- Employment type: Regular Full-Time
- Rotation: Days
- FTE: 1.00
- Schedule:
- Union: 970
- Labour agreement: EXCL
- Dual RN/RPN (BCNU/HSA) Posting:

Role Snapshot

- Req ID: 64275
- Location: Vancouver
- Work site: Vancouver General Hospital
- Primary site: Vancouver General Hospital - 855 West 12th Avenue Vancouver, British Columbia V5Z1M9 Canada
- PHC multi-site: Holy Family Hospital, Hornby, Mt St Joseph Hospital, St Paul's Hospital
- LMC multi-site: Richmond Hospital, UBC Hospital, Vancouver General Hospital
- Work model: Hybrid
- Categories: Management/Non Union
- Min hourly: 55.25 CAD
- Max hourly: 79.42 CAD
- Salary grade: 09F
- Employment type: Regular Full-Time
- Rotation: Days
- FTE: 1.00
- Schedule:
- Union: 970
- Labour agreement: EXCL
- Dual RN/RPN (BCNU/HSA) Posting:

Note

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. *A criminal record check may be required

What You Will Do

Summary

*This position's primary site is Vancouver General Hospital while also covering Richmond Hospital and UBC Hospital*

Reporting to the applicable Health Information Management Director,



the Regional Manager oversees service delivery and operations for Records Management and Registration services at assigned sites. The incumbent supports the goals and objectives of the organization through leadership and management of human, financial and material resources. Participates in the planning, design, strategies, standardization, implementation and delivery of productive and cost effective lower mainland patient/client/resident health records and registration across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health (collectively, the “Organizations”).
The Regional Manager provides leadership, guidance and support to designated staff. The Regional Manager oversees Records Management including access, storage and retrieval for paper and electronic information, release of information, confidentiality and information security for designated sites. The Regional Manager also oversees registration service to meet information management requirements and care delivery for efficient intake for patients/clients/residents, ensuring work is aligned with broader clinical information strategies. The Regional Manager fosters partnerships with user departments throughout the organization to influence, persuade and facilitate consensus with respect to resources, rights, and privileges regarding records management and registration services.





What You Bring

Education:
Bachelor's degree in Health Information Management and seven (7) years of recent, related experience in a large multi-site organization including a minimum of five (5) years of experience in a management or leadership role or an equivalent combination of education, training and experience.
Eligible for registration at the Certificate level with the Canadian College of Health Information Management (CCHIM) preferred.
Skills & Abilities:

- Ability to communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills.
- Effective facilitation skills and the ability to motivate and influence physicians and leaders.
- Demonstrated humility and heart-held leadership.
- Advanced skills in complex problem solving, planning, project management, change management and group process.
- Ability to work effectively, both independently and as part of a team.
- General knowledge of current health care issues and trends.
- Ability to exercise sound judgment, critical thinking and effective decision-making.
- Ability to analyze and problem-solve complex issues towards effective solutions.
- Ability to critically assess policy and procedures and affect change.
- Ability to respond to changing priorities and unforeseen circumstances.
- Ability to provide leadership, guidance and direction to staff and the leadership team.
- Ability to effectively manage budget and staff resources.
- Ability to organize, prioritize and balance work.

📌 Regional Manager, Records Management and Registration Services (Vancouver)
🏢 Providence Health Care
📍 Vancouver