Who We Are

For over 25 years, Doxim has helped organizations transform the way they deliver critical communications through cutting-edge technology, secure omnichannel solutions, and an unwavering commitment to excellence. Today, we proudly support more than 1,500 clients across a variety of industries, helping businesses communicate more effectively and create stronger customer experiences. What truly sets us apart is our people. We are building a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to take on meaningful challenges, make a real impact, and help shape the future of customer communications.

Doxim's New Manager, Business Development

We’re looking for a Manager, Business Development to lead the generation of qualified sales opportunities and build a strong pipeline that fuels Doxim’s revenue growth. Reporting to the SVP, Sales Operations & Marketing, this role will partner closely with Marketing and Sales leadership to develop targeted campaigns, align goals, and drive measurable results.

Responsibilities

- Hire, train, and coach a high-performing business development team
- Set clear expectations, monitor performance, and address gaps promptly
- Develop prospecting strategies across phone, email, social media, and other channels to generate qualified pipeline
- Partner with Sales and Marketing to align goals, campaigns, account targeting, and lead follow-up
- Guide the team in engaging decision-makers and creating qualified opportunities within Doxim’s target markets
- Maintain accurate CRM data and provide reliable reporting and forecasts on team activity, meetings, conversions, and pipeline contribution




- Test and refine outreach tactics, workflows, and tools to improve productivity and opportunity quality

Skills

- Strong problem-solving and critical thinking abilities
- Detail-oriented
- Strong oral and written communication, and presentation skills
- Comfort operating in fast paced, high-complexity environments
- Time management including work planning, prioritization, and organization
- Ability to handle multiple priorities or tasks
- Active listener
- Ability to collaborate and work autonomously
- Flexible and adaptable

Proficient Knowledge And Experience With

- MS Office
- Sales Engagement tools
- CRM/SLA Management Systems (Salesforce preferred)
- B2B Marketing Automation Software

Business Acumen

- Manage, influence, recognize, motivate, coach, and develop team members
- Understanding of specific domain with clear understanding of interdependencies between other domains
- Act in a confidential manner
- Negotiate to an effective outcome
- Readiness to accept challenging assignments
- Presentation skills and communicating to all levels
- Act as evangelist and trusted advisor

Leadership Acumen

- Manage conflict
- Leadership, relationship building, communication, and influencing skills
- Assertiveness, directness,



and a ‘company first’ mentality
- Put hands-on experience to use and work as an individual contributor
- Break down complex issues and communicate in simple terms

Qualifications

- Bachelor’s degree in Business Administration, Marketing or a related field.
- 5+ years of relevant experience of Sales experience – B2B sales is a plus
- Experience managing a team of entry level to senior level Business Development Representatives (BDRs)
- Self-motivated and able to work effectively in a remote environment
- Hands-on experience with Salesforce and Pardot, including dashboards, reporting, workflow alignment, and operational enablement.

Physical Demands: This role requires prolonged periods of sitting and extensive computer use, including frequent use of a keyboard and mouse.

Travel: Up to 30%; to meet with clients on occasion, may include industry conferences and corporate events.

FLSA Status : Exempt

Why Doxim?

Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit:

As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites:

We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.

Time Off That Recharges:

Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards:

📌 Manager, Business Development (Markham)
🏢 Doxim
📍 Markham