## IT Support AgentApply: Richmond, British Columbia, Canada: Coperion: Full time: Posted Today: R-9227Duties:* Provide technical support for on-site and remote users via ticketing systems, emails, phone calls, etc. in a timely manner.
* Installing and configuring computer hardware, software, systems, networks, and printers
* Monitoring and maintaining computer systems and networks.
* Install, provision, upgrade, and repair workstations, laptops, and other IT devices and equipment.
* Onboarding and offboarding users and accounts.
* Testing new technology.
* Ensures software license compliance.
* Perform hardware and software upgrades as needed.
* Helps coordinating the IT project implementation.
* Creating and maintaining SOPs, policies, instructions, and knowledgebase.
* Compiles and validates reports as requested.
* Carries out other duties as assigned.

Qualifications:




* You have experience working in a similar role in the manufacturing industry.
* You have robust database skills and are detail oriented.
* You have excellent knowledge and hands on experience of Microsoft Windows, Office, SQL, and Networking.
* You have excellent written and verbal communication skills.
* You can interact with a variety of individuals from different backgrounds and cultures.
* You have excellent organizational, time management skills and ability to multi-task.
* You can work independently with minimum supervision.
* You have excellent judgment and can prioritize assignments. The wage for this role will be between $24-25/hour.

📌 IT Support Agent (Richmond)
🏢 Coperion
📍 Richmond