About the job RQ09582 - Business Analyst - Senior

To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis.

Responsibilities

Provides a comprehensive range of I⁢ business analysis services for a License and Permit System (Salesforce Public Sector Foundation) for clients with diverse business and technological needs.

Manage user stories in Azure DevOps tools including updating user stories, product backlog items, providing input in developing Product roadmap, validating and testing user stories before passing to business and working close with QA resource to help build test cases and scenarios including test data.

Populate 'Acceptance Criteria' and all other critical details in user stories required for development team and business SME's.

Communicate user stories to development team and ensure all information is provided to move forward.

Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I⁢ solutions can be determined.

Applies re‑engineering concepts to promote business improvements through alternative and cost effective service delivery approaches.

Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management, Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.

Develops strategies, prepares business cases and cost‑benefit analysis,



and conducts feasibility studies for business I⁢ initiatives.

Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.

Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules.

Definition and non‑functional requirements definitions for assigned projects.

Monitors progress, resolves problems and reports regularly to I⁢ management and stakeholders.

Develops performance measures and traceability matrices for business analysis evaluation and conducts follow‑up.

General Skills

- Experience conducting requirements gathering, developing user stories, Epics and Features including presentations and briefing notes and conducting stakeholder engagement.
- Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.
- A team player with a track record for meeting deadlines.
- Salesforce Certified Business Analyst.
- Experience tight timelines gathering end user requirements and documenting in DevOps user stories with acceptance criterion and logic details.




- Ability to translate business and data requirements into specifications sufficient for developers to develop those user stories.
- Experience developing performance measures for business analysis evaluation and subsequent follow‑up.
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Must Have

- Experience with Salesforce, DevOps, Microsoft tools including Visio and Project and Miro boards.
- Experience and knowledge of the Ontario Digital Service Standard, Ontario Service Design Playbook and the Digital First Assessment product delivery approach (Pre-Discovery, Discovery, Alpha, Beta, Live).
- Knowledge and understanding of digital product development, implementation and management.
- Experience in Agile, SCRUM, Lean and DevOps methodologies.
- Experience in the development of epics, features, and user stories.
- Experience in the development and management of product backlogs.
- Experience conducting JAD session.

Knowledge Transfer Requirements

- Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff.
- All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided.
- Dedicated knowledge transfer sessions will be scheduled during the close‑out phase of the project to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions.

Evaluation Criteria

Criteria 1: Business Analyst Skills

Criteria 1 = 30 points

- 8+ years exper

📌 Business Analyst - Senior (Toronto)
🏢 Rubicon Path
📍 Toronto