Division: Anchor Youth Space Location: Sydney Deadline to apply: August 19, 2026,5:00 pm Email resume to: Human Resources Schedule: Permanent, Full-Time Salary/Wage: $45,000 - $55,000 annually Start Date: As soon as possible Openings: 1

Job Description

The Youth Services Coordinator supports the day-to-day operations of Anchor Youth Space. Working closely with the Manager and site staff, the coordinator provides reception, administrative, and organizational support, helps coordinate services and programs, and contributes to a positive, welcoming experience for youth accessing the space

Primary Areas of Responsibility

Youth Engagement, Administrative & Reception Support

Duties and Responsibilities

Youth Engagement

- Embrace a holistic approach to youth well-being, informed by the Pan-Canadian Guiding Principles of IYS, the social determinants of health, and EDIRAA principles
- Welcome youth and caregivers, fostering a positive, inclusive, and youth-friendly experience
- Connect youth and caregivers with appropriate services, programs, and supports
- Provide timely communication and follow-up with youth, caregivers, and team members
- Support group programs and drop-in services to ensure they meet the needs of youth and align with Anchor Youth Space programming
- Maintain a welcoming environment, including stocking snacks and beverages in common areas

Administrative & Reception Support

- Answer and direct phone calls, relay messages, and make referrals as appropriate
- Process incoming and outgoing mail and email correspondence

Other Duties & Responsibilities

- Participate in team meetings and organizational activities as required




- Identify opportunities for continuous improvement and contribute to the development and implementation of effective solutions
- Maintain high standards of quality, safety, and confidentiality in all interactions involving employees, clients, volunteers, and organizational information
- Demonstrate professionalism, tact, diplomacy, and sensitivity in all interactions, representing New Dawn in a manner consistent with its mission, vision, and values
- Maintain and enhance professional knowledge and skills through ongoing learning, professional development, networking, and participation in relevant professional associations
- Foster positive workplace relationships through effective communication, mutual respect, collaboration, and reliable follow-through
- Champion and promote New Dawn’s mission, vision, and values both internally and externally
- Perform other related duties as assigned

Core Competencies

- Ethics and integrity
- Client and community-focused
- Initiative and problem solving
- Accountability and dependability
- Strong oral and written communication
- Teamwork and collaboration
- Detail orientation

Qualifications

- High school diploma or GED required
- Graduate from a recognized Office Administration, Business or Secretarial Diploma Program preferred
- Minimum (1)



one year of relevant experience required; (2) two years preferred. Experience working with youth and caregivers required
- An equivalent combination of education and experience will be considered. Applicants relying on education and experience equivalencies must clearly demonstrate such equivalencies in their application
- Demonstrated ability to maintain timely and accurate electronic client records required
- Proficient in MS Office computer applications and file management, and email programs
- Ability to provide services in person, by telephone, and virtually required
- Demonstrated compassion, empathy, diplomacy, and sound problem solving skills
- Experience working with and advocating for individuals and communities facing vulnerability and systemic barriers
- Ability to work independently, collaboratively as part of a team, and under direction when required
- Strong attention to detail, with exceptional verbal and written communication skills
- Proven ability to build positive relationships and work effectively with others toward shared goals
- Highly organized, with the ability to manage competing priorities and perform effectively in a fast paced setting
- Demonstrated integrity, professionalism, accountability, and commitment to confidentiality
- Understanding of and working with diverse communities and a commitment to equity, inclusion, and community-centered practice
- Alignment with New Dawn’s mission, values, and servant leadership philosophy

Work Conditions

- Regular interaction with employees, volunteers, management, participants, children, families, and member

📌 Youth Services Coordinator (Sydney)
🏢 New Dawn Enterprises
📍 Sydney