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School Overview

SJS St. John's School (SJS) is a leading independent, all-gender IB World School in Vancouver, Canada, offering the Primary Years Programme (PYP), Middle Years Programme (MYP), and Diploma Programme (DP) across Kindergarten to Grade 12. SJS is committed to providing an enriching and rigorous education that nurtures learning competencies, student agency, wellbeing, and a lifelong love of learning.

Position Purpose & Overview

The Operations Manager coordinates school-wide operational services that support the protected, effective and uninterrupted operation of SJS. The portfolio includes events, health and safety, emergency preparedness, facility rentals, transportation administration, insurance, uniforms, sustainability, access/security coordination and other operational requirements.

Reporting to the Director of Technology and Operations, the Operations Manager works collaboratively across departments to plan and deliver operational services, respond to emerging issues, coordinate internal and external resources, manage assigned projects and vendors, and identify opportunities to improve efficiency and service delivery. The role exercises judgment within delegated authority and escalates significant safety, legal, financial, privacy or reputational risks as appropriate.

Key Responsibilities & Expectations

Operational Leadership & Business Continuity

- Coordinate responses to emerging or unforeseen operational issues affecting students, employees, facilities, programs or continuity of operations.
- Exercise independent judgment within established policies, budgets and delegated authority, escalating significant risks as appropriate.




- Coordinate cross-departmental operational responses, including responsibilities, communications, timelines and follow-up.
- Support continuity of operations during disruptions involving facilities, transportation, utilities, weather, construction, public-health matters or external events.
- Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups.

Event Planning and Support

- Supervise and support the Events Coordinator.
- Coordinate operational planning and delivery of school events, meetings, performances, professional development days and other activities.
- Work with School departments to establish requirements, responsibilities, timelines, budgets, logistics and communications.
- Coordinate facility, technology, audiovisual, security, access, furniture, catering and other operational requirements with responsible departments.
- Coordinate unusual or higher-impact activities such as filming, major community events, external productions and construction-related impacts.
- Manage assigned vendors and service arrangements, including required contracts, insurance, approvals and performance follow-up.
- Identify operational risks, resource constraints or conflicts and resolve or elevate as appropriate.

Health and Safety Compliance





- Coordinate the School’s operational occupational health and safety program in collaboration with the JOHS Committee, HR, Facilities and School leadership.
- Serve as an Employer Representative and/or Employer Co-Chair of the JOHS Committee, as assigned, and complete required WorkSafeBC training.
- Coordinate committee activities, inspections, training, documentation, corrective actions and required follow-up.
- Liaise with regulatory authorities, inspectors, consultants and other external resources on assigned OHS matters.
- Maintain required records, monitor recurring concerns and elevate significant issues appropriately.

Sustainability and Environmental Operations

- Support the implementation of operational sustainability initiatives in collaboration with the Sustainability Committee, Facilities, students and employees.
- Coordinate operational resources for approved initiatives relating to energy, waste reduction, recycling, transportation, procurement and resource use.
- Track relevant initiatives and outcomes and identify opportunities for continuous improvement.

Access Control and Campus Security

- Coordinate access requirements for events, rentals, contractors, volunteers and other operational activities.
- Work with Facilities and other departments to administer temporary and event-related access arrangements.
- Serve as a secondary operational contact for campus security and participate in the established after-hours escalation process.
- Coordinate security planning and follow-up associated with events, rentals, filming, construction and security incidents.
- Escala

📌 Operations Manager St. John's School (Vancouver)
🏢 ISABC
📍 Vancouver