Mohawk Animal Clinic is looking for a Veterinary Assistant

Role: Veterinary Assistant
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Three- to four-day work weeks with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, retirement savings support, and financial wellness benefits
Wellness & Peace of Mind: Comprehensive health and wellness perks, paid time off, and employee pet care discounts
Professional Growth & Recognition: Continuing education support, professional development opportunities, mentorship, and ongoing training
Lifestyle Perks You'll Appreciate: Three- to four-day work weeks, rotating Saturdays, flexible scheduling, and a positive clinic culture that supports a healthy work-life balance

Looking for a Veterinary Assistant role where you can use your skills, keep learning, and be part of a team that genuinely supports one another?

At Mohawk Animal Clinic, we’re proud of the medicine we practice — and we’re just as proud of the team that makes it happen. We’re a three-doctor small animal hospital in Hamilton, Ontario, offering a wide variety of cases, including dentistry, surgery, and same-day urgent care appointments.

We’re looking for a Veterinary Assistant who enjoys being involved in both patient care and client service. From assisting our medical team to helping clients navigate appointments, recommendations, and follow-up care, you’ll have the opportunity to make an impact throughout the entire patient experience.

Most importantly, you’ll join a clinic where teamwork isn’t just something we talk about. We help each other, share the wins,



tackle challenges together, and keep things positive — even on the busy days.

Why You’ll Love It Here

- A supportive team that genuinely helps each other — no egos, no drama
- A "better together" culture where wins are shared and challenges aren’t faced alone
- Leaders who listen, value your ideas, and appreciate your contributions
- A three-doctor practice offering a varied and engaging caseload
- Exposure to dentistry, surgery, and same-day urgent care appointments
- Predictable scheduling and respect for your time
- Three- to four-day work weeks
- Rotating Saturdays so you still get your weekends
- Flexibility when life happens
- Mentorship and training to help you continue building your skills
- Opportunities to contribute to both patient care and the client experience
- A positive workplace where your growth and contributions matter

What You’ll Do

- Assist veterinarians and veterinary technicians during exams, treatments, and procedures
- Safely and compassionately handle patients while supporting the medical team
- Answer phones, route calls appropriately, and respond to voicemails promptly
- Make outbound calls, texts, and emails to confirm appointments and follow up on care
- Check patients in and out and maintain accurate client and patient information




- Collect payments, process invoices, and review estimates with clients
- Communicate hospital policies, pricing, and service information clearly
- Manage medical record requests, reminders, and basic administrative tasks
- Help clients schedule recommended services, rechecks, and follow-up appointments
- Educate clients on patient care, medications, discharge instructions, and preventive care
- Collaborate with veterinarians and technicians to coordinate patient care plans and timing
- Help identify scheduling needs and appropriately prioritize urgent cases
- Maintain clear communication between clients and the medical team
- Support an organized and efficient hospital workflow
- Jump in wherever needed to support your teammates and patients

What You’ll Bring

- Previous veterinary receptionist or Veterinary Assistant experience is an asset
- Confidence with patient handling and basic veterinary technical skills, or a willingness to learn
- Strong customer service and client communication skills
- Experience collecting payments, reviewing estimates, and discussing services with clients
- The ability to collaborate closely with veterinarians and veterinary technicians
- A positive, dependable, and team-first approach
- Strong time-management and organizational skills
- The ability to multitask and stay organized during busy days
- Experience with ezyVet practice management software is an asset
- A focus on building positive, long‑term relationships with clients
- Comfort communicating with clients by phone, text, email, and in person
- Confid

📌 Veterinary Assistant (Canada)
🏢 Mohawkanimalclinic
📍 Canada