Position Summary...

The SR Specialist Item File is responsible for ensuring the accuracy, integrity, and governance of master data records across retail systems. This role supports item data creation, maintenance, validation, and ongoing data quality initiatives while ensuring compliance with established master data processes and controls.

What You'll Do...

The position leads training and data governance activities, develops and maintains documentation and job aids, and supports the enhancement, maintenance, and development of data validation tools to improve item data quality and operational efficiency. The role works closely with cross-functional business and technology partners to identify data quality issues, implement sustainable solutions, and support continuous process improvement initiatives.

Additional Responsibilities Include, But Are Not Limited To

- Item creation, maintenance, and master data management activities.
- Ad hoc data setup, maintenance, validation, and data cleansing.
- Monitoring, investigating, and resolving data quality issues.
- Supporting system enhancements, testing, and implementation activities.
- Developing and maintaining process documentation, job aids, and training materials.
- Facilitating training sessions and providing guidance to business users.
- Conducting root-cause analysis and recommending preventive actions.
- Supporting data governance initiatives and process compliance reviews.
- Creating reports, dashboards, and metrics to monitor data quality and operational performance.
- Partnering with Merchandising, Replenishment, Supply Chain, eCommerce, Technology,



and other stakeholders to support item lifecycle management and business objectives.
- Identifying opportunities for process automation, efficiency improvements, and enhanced data controls.

Major Responsibilities

Data Governance & Compliance

- Champion established item data standards, governance requirements, processes, and controls across the eCommerce business.
- Support and enhance governance processes that ensure the integrity of item information throughout the product lifecycle.
- Partner with business owners to improve compliance with item setup and maintenance standards.
- Identify recurring data-quality issues and recommend sustainable solutions, process improvements, or preventative controls.
- Support governance activities related to item replenishment and other critical downstream business processes.

Process Improvement & Project Leadership

- Lead and support projects focused on improving Data set up /maintenance, clean up and governance processes, tools, systems, and ways of working.
- Assess current processes, identify opportunities for simplification and automation, and recommend solutions that improve accuracy, efficiency, and scalability.
- Partner with Technology and business teams on system enhancements, testing, implementation, and adoption of new item management capabilities.




- Evaluate the downstream impacts of process and system changes and communicate requirements, risks, and changes to appropriate stakeholders.

Cross-Functional Partnership

- Build robust working relationships with Merchandising, eCommerce, Replenishment, Supply Chain, Technology, Operations, and other cross-functional partners.
- Serve as a trusted subject matter expert on item data, processes, tools, and governance.
- Provide guidance and recommendations to business partners on complex item-related issues and requirements.
- Communicate item changes, process updates, risks, and downstream impacts clearly and proactively.
- Facilitate resolution of cross-functional item data issues while balancing business priorities, data integrity, and customer needs.

Training & Capability Building

- Develop and maintain training materials, process documentation, standard operating procedures, and job aids related to item data and supporting systems.
- Deliver training to business owners and cross-functional partners on data set up, maintenance, governance requirements, and supporting tools.
- Maintain expertise in evolving Data management processes, systems and technologies.
- Support the adoption of new technology and ways of working through effective communication, and training.

Existing and New Validation Tools Enhancement & Creation

- Lead the enhancement, maintenance, and development of validation tools to improve item data quality, process accuracy, and operational efficiency.
- Gather business requirements, identify validation gaps, and translate them into functional tool enhancements and new validation solutions.

📌 Senior Specialist, Item File (Mississauga)
🏢 Walmart Canada
📍 Mississauga