1655 Britannia Rd E
Mississauga, ON L4W1S5, CAN

- Human Resources
- Full time
- Requisition #: TECHN

Description

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

- In collaboration with others, identify sources for, and as required help develop, suitable instructional and evaluation materials for Brandt’s service technicians in the areas of Paccar, Peterbilt and Cummins.
- Implement the service technician development program including:
- identifying employee development needs in all Brandt’s T&T; Dealerships
- locating and/or coordinating development of professional quality curriculum; and
- in collaboration with others develop and implement the scheduling, coordination, and delivery of development training activities.
- Monitor, report on, and drive achievement of original equipment manufacturer (OEM) training metrics.
- Ensure employee development activities are aligned with continuous improvement in the areas of quality, LEAN, health and safety,



and organizational performance by recording, monitoring, reporting, and integrating feedback and data.
- Actively contribute to and collaborate on the development and implementation of the company’s overall technician development paths, plans and schedules.

Development Needs

- Work with Operations, and Brandt’s Warranty, and T&T; corporate product group and their original equipment manufacturers (OEMs) to document the development priorities.
- Document and validate program plans to address development priorities.
- Identify resources for program plans.
- Monitor resource allocations and plan progress.
- As required, adjust plans based on needs.

Instruction Delivery and Instructional Materials

- Deliver training as a Certified Dealer Instructor or in-house subject matter expert.
- Ensure delivery and scheduling is efficient and maximizes instructor time.
- Develop professional quality, instructionally sound educational curriculum that enables students to efficiently, effectively and safely operate, diagnose, assemble/disassemble, repair and/or evaluate the working condition of heavy duty mobile equipment and associated systems.
- Identify sources for, and when directed to, help developprofessional quality classroom,



hands-on and online training courses and programs, and evaluation materials.
- Utilize various corporate systems in the organization and development of materials (e.g. Brandtnet).
- Ensure evaluations (tests, hands on demonstrations, etc.) are appropriate to measure trainee competence.
- Maintain an up-to-date catalogue of program materials including course outlines and descriptions.
- Use MS Office computer applications to manage course material (i.e. materials, procedures, manuals, handouts, charts, schematics and online presentations).

Program Implementation

- Schedule training delivery in collaboration with the Service Managers, Supervisors/Foremen, the Training Centre Manager, Training Coordinators, Training Administrators, and others.
- Communicate via Brandtnet or by other means (e.g. email) accurate and complete training schedules and course information.
- Ensure delivery and scheduling is efficient and maximizes instructor time.
- Ensure trainees complete any pre-requisite requirements by monitoring enrolments and completions.
- Document and report trainee evaluation scores and attendance, and report on performance against metrics.
- As required prepare and distribute Certificates of Completion to trainees, and arrange program completion recognition (e.g. graduations).
- In collaboration with others coordinate the delivery of other required training.
- Utilize various third-party systems (e.g. OEM learning management systems) in training program management and delivery.
- Participate in ongoing audits of program effectiveness.
- Ensure training materials and programs ar

📌 Technical Trainer (Mississauga)
🏢 Brandt Corporate Services
📍 Mississauga