Business Systems Solution Designer (Mississauga, ON)

Central is an industry leader in performance-driven marketing-at-retail solutions; specializing in both packaging and point-of-purchase (POP) displaywith clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent advantages, and a unique supportive family culture.

About The Central Group of Companies

Central is an industry leader in performance-driven marketing-at-retail solutions, specializing in both packaging and point-of-purchase (POP) display with clients across North America. Our dynamic company offers employees a collaborative, client-focused and business casual workplace with excellent benefits, and a unique supportive family culture.

Central Group is committed to equal opportunity employment. This position is for a current vacancy, and accommodations are available upon request from people with disabilities during the recruitment and selection process. We also use AI-assisted tools provided through our recruitment platforms to support the review and ranking of applications. These tools support, but do not replace, human decision-making, and final hiring decisions are made by our team.

We thank all applicants, however, only those selected for an interview will be contacted.

Position Summary
The Business Systems Solution Designer acts as an associate solution designer and configurator within the internal IT delivery team. The primary objective of this role is to translate functional business requirements into scalable, maintainable system configurations across Microsoft Dynamics 365 Finance & Operations (F&O;), Customer Engagement (CE),



and the Power Platform. Under the direct guidance and technical oversight of the Senior Solution Architect, the incumbent supports the optimization of enterprise applications, automates manual business processes, and resolves operational platform issues.Key Responsibilities
Solution Design & Configuration

- Participate in requirements and solution design sessions led by the Business Analyst
- Translate approved business requirements into solution designs and system configurations.
- Recommend opportunities to improve business processes through system configuration and automation.
- Configure and support functionality within Dynamics 365 F&O;, Dynamics 365 CE, and related business systems.
- Develop low-code process automation solutions, cloud flows, and internal business applications using Power Automate and Power Apps.
- Document solution designs, process flows, configuration decisions, and testing requirements.
- Present proposed solutions to the Senior Solution Designer/Architect for technical review, architectural alignment and approval.

Dynamics 365 Support

- Assist in the design and configuration of Dynamics 365 solutions.
- Support enhancements across finance, operations, manufacturing, customer service, sales, and supply chain processes.
- Configure workflows, forms, business rules,



and security roles.
- Research and recommend standard platform capabilities to address business requirements.
- Assist with application support, diagnosing and resolving functional configuration errors and system performance bugs.

Automation & AI

- Design and develop business process automations using Power Automate.
- Support Power Apps and other low-code solutions where appropriate.
- Assist in the development of AI-enabled solutions using Microsoft Copilot, Copilot Studio, and other Microsoft AI capabilities.
- Identify opportunities to reduce manual effort through automation and process improvement.

Testing & Deployment

- Create and execute test plans.
- Support user acceptance testing activities.
- Assist with solution deployments and post-implementation support.
- Work with users to validate solutions and ensure requirements are met.

Documentation & Knowledge Sharing

- Maintain solution documentation and support materials.
- Develop user guides and process documentation.
- Contribute to knowledge transfer activities and cross-training initiatives.
- Support efforts to reduce dependency on individual subject matter experts.

Qualifications
Education

- College diploma or university degree in Information Technology, Business, Computer Science, or a related field.

Experience

- 2-5 years of experience supporting or configuring business applications.
- Experience with Microsoft Dynamics 365, ERP, CRM, or similar enterprise systems.
- Experience with Power Platform, particularly Power Automate, is considered an asset.
- Exposure to business process improvement a

📌 Business Systems Solution Designer (Mississauga)
🏢 The Central Group
📍 Mississauga