- Facilitate ongoing communication between departments to ensure seamless operations.
- Collaborate with team members and managers to gather information and relay it as required.
- Act as a central point of contact for clients and field personnel with respect to scheduling of the work.
- Maintain accurate records of operational activities, contracts, training, safety, and regulatory compliance requirements in company systems.
- Prepare reports, documents, and work orders as required in both Field Complete and SharePoint Folders.
- Generate reports for supervisors and management to support informed decision-making.
- Identify and implement operational processes and propose improvements.
- Collaborate with teams to implement process enhancements and streamline workflows.
- Monitor and evaluate the effectiveness of implemented changes.
- Address customer inquiries and concerns related to operations.
- Collaborate with customer support teams to resolve issues promptly.
- Strive to enhance the overall customer experience.
- Utilize software tools and systems to track and manage operations.
- Stay updated on industry-specific technology trends and tools.
- Implement and monitor environmental sustainability initiatives within operations.
- Manage TSBC design registrations, permit applications, and regulatory compliance requirements for New Installation and Service/Modernization projects.
- Support contract administration and management, including tracking project deliverables, documentation, and customer requirements.
- Serve as the primary liaison between field operations, customers, and internal stakeholders to ensure smooth project execution and communication.




- Coordinate field workforce planning, scheduling, operational support, safety documentation, training records, certifications, and compliance reporting to ensure operational efficiency and adherence to safety and regulatory requirements.
- Related duties that may be assigned as necessary

What you will be doing:

- Facilitate ongoing communication between departments to ensure seamless operations.
- Collaborate with team members and managers to gather information and relay it as required.
- Act as a central point of contact for clients and field personnel with respect to scheduling of the work.
- Maintain accurate records of operational activities, contracts, training, safety, and regulatory compliance requirements in company systems.
- Prepare reports, documents, and work orders as required in both Field Complete and SharePoint Folders.
- Generate reports for supervisors and management to support informed decision-making.
- Identify and implement operational processes and propose improvements.
- Collaborate with teams to implement process enhancements and streamline workflows.
- Monitor and evaluate the effectiveness of implemented changes.
- Address customer inquiries and concerns related to operations.
- Collaborate with customer support teams to resolve issues promptly.




- Strive to enhance the overall customer experience.
- Utilize software tools and systems to track and manage operations.
- Stay updated on industry-specific technology trends and tools.
- Implement and monitor environmental sustainability initiatives within operations.
- Manage TSBC design registrations, permit applications, and regulatory compliance requirements for New Installation and Service/Modernization projects.
- Support contract administration and management, including tracking project deliverables, documentation, and customer requirements.
- Serve as the primary liaison between field operations, customers, and internal stakeholders to ensure smooth project execution and communication.
- Coordinate field workforce planning, scheduling, operational support, safety documentation, training records, certifications, and compliance reporting to ensure operational efficiency and adherence to safety and regulatory requirements.
- Related duties that may be assigned as necessary

What do you bring:

- 1-2 years of relevant work experience in an administrative setting
- Organizational skills, multitasking abilities, drive, and capacity to work in a fast- paced environment
- Strong knowledge of written and digital project management tools
- Ability to work independently with minimal managerial supervision
- Demonstrate understanding of project phases: tenders, contracts, conception, procurements, delivery
- Strong client-facing and teamwork skills
- Excellent problem-solving ability

What we offer

- Total compensation range: $45,000 to $65,000
- Company pension
- Dental care
- Disa

📌 Operations Coordinator (Victoria)
🏢 TK Elevator
📍 Victoria