Job Description

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding careers that cares for others, in a professional practics that cares for you? You're in the right place.

As a Bilingual Float Care Coordinator , you will assess and determine patient care needs and eligibility, provide accessand referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness andwork-life balance.

What will you do? Under the general direction of the Manager, Ontario Health atHome, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through phone conversations, assesses the patient’s care needs and develops, implements, and updates (as required) a care plan that is informed by the patient’s health and psychosocial needs; and, where possible, accommodates patient and caregiver wishes. They also determines eligibility for and arranges for Ontario Health atHome Champlain-approved health care services and refers patients and caregivers to other community resources and programs.

As a member of the Intake Care Team,



the Care Coordinator will be responsible for assessing and developing individual patient care plans over the phone for service provision. Based on patient needs the Care Coordinator will utilize a multi-disciplinary team approach to achieve optimal health outcomes. This is an in office, non-visiting role where referrals are prioritized based on the complexity, urgency and needs of each patient while adhering to Ontario Health atHome Champlain guidelines for care and services.

Primary Responsibilities:

- Completes comprehensive patient assessments using a validated assessment tool, including patient’s clinical, physical and psychosocial needs, and caregiver needs
- Assesses the patient’s and caregiver’s understanding of, and learning needs related to diagnosis, treatment, available resources, illness adjustment, and coping mechanisms
- Assists patient and caregiver in setting appropriate goals (individual, joint, short or long term)
- Collaborates with patient, caregiver and the care team to develop an individualized care and service plan reflective of the patient’s identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomes
- Coordinates the delivery of Home and community care services to patients and their caregivers




- Coordinates vendor and resource utilization involving medical equipment, supplies and services
- Facilitates understanding and cooperation among members of the patient’s multidisciplinary healthcare team; communicates with members of the patient’s health care team to maximize patient outcomes
- Initiates and authorizes the implementation of the care plan through contracted providers
- Provides regular reports to Physicians, service providers, patients, caregivers and other authorized parties as required
- Case documentation in accordance with Ontario Health atHome Champlain policies

Team/Department: Intake/Hospital

Hours of work: Monday-Friday, 8:00AM-4:00PM/8:30AM-4:30PM

FTE: 1.0

Starting Salary: $44.480 to $47.517

Affiliation: ONA

Reporting to: Manager, Patient Services

Office Location: Montfort Hospital

What must you have?

- Registered Nurse (BScN or diploma) and registered with the College of Nurses of Ontario; or
- Degree or diploma in Physiotherapy and registered with the College of Physiotherapy of Ontario; or
- Degree or diploma in Occupational Therapy and registered with the College of Occupational Therapy of Ontario; or
- Degree in Social Work and registered with the Ontario College of Social Workers and Social Service Workers; or
- Degree in Speech Therapy and registered with the College of Audiologists and Speech-Language Pathologists of Ontario; or
- Degree in Foods and Nutrition or equivalent and registered with College of Dietitians of Ontario.
- Related qualified experience (community based experience preferred) which is normally attained over a period of two years

What would give you the

📌 Bilingual Float Care Coordinator, Regular Full-Time, Montfort Hospital (Ottawa)
🏢 UNAVAILABLE
📍 Ottawa