Description

ABOUT 49North

49North is a Canadian defence company delivering secure, multi-domain C4ISR capabilities that provide decision advantage in complex and contested environments. A wholly-owned subsidiary of MDA Space, building on more than five decades of trusted Canadian defence delivery, 49North operates as a sovereign Canadian provider of mission-critical C4ISR systems, bringing disciplined prime-contractor execution to defence and security programs.

49North is rooted in the execution of large, complex, and mission-critical programs developed within 49NORTH. This legacy reflects a record of delivery where engineering rigour, operational reliability, and national trust are non-negotiable.

49North Defence strengthens Canada’s sovereign defence capability by delivering integrated mission systems and multi-domain C4ISR integration, enabling trusted Canadian and coalition operations, assured interoperability, and sustained readiness.

Role:

T he role of Operations Data Analyst reports to the Director, Mission Assurance and resides within the Administration function of the larger Programs & Operations Team of 49North, an MDA Space business. As an Operations Data Analyst, you will work with business stakeholders to realize business intelligence through structured data analysis, processing and visualization. This role also includes Process Specialist responsibilities, you will work with process stakeholders to define, realize (implement), deploy and maintain in-scope processes as well as administrate supporting systems, notably the 49North Business Process System (BPS). As an ISO 9001 certified Quality System and plans to implement Capability Maturity Model Integration (CMMI),



you will help continuously improve select enterprise systems to meet local needs and assist in the deployment of OneMDA Corporate improvement initiatives.

Responsibilities:

Responsibilities of the Operations Data Analyst includes those associated with continual improvement as a Process Specialist. In terms of data analysis, two aspects are considered: business intelligence initiation and business intelligence realization.

Business Intelligence Initiation

Works with Business Leadership and performs the following:

- Identifies the means to quantitatively or qualitatively support assessment of key business objectives and their corresponding Critical Success Factors through identification of Key Performance Indicators and associated metrics
- Creates plans describing the bringing together of data sources, working with Corporate stakeholders (e.g. IT) as necessary

Business Intelligence Realization

- Identifies and assesses data sources for suitability and takes actions to remediate data quality and integrity as necessary
- Connects data sources in a way that enables collective analysis
- Develops dashboards, reports and data visualizations that provide meaningful insights to performance
- Performs analyses identifying trends, patterns, anomalies and opportunities for improvement




- Provides and/or presents evidence-based data interpretations and recommendations

In terms of continual improvement, two aspects are considered: facilitating implementation and change initiatives and administrating supporting systems.

Implementation and Change Initiatives Facilitation

Sources of improvement efforts can include ongoing activities (e.g. maintaining the BPS), local business initiatives (e.g. implementing CMMI), and enabling the deployment of Corporate-sponsored OneMDA initiatives.

- Collaborates with leaders and subject matter experts to understand business challenges and information needs
- Administrates the identification, prioritization and effort reporting of process improvement initiatives
- Assesses processes (e.g. preforms value stream mapping), including creating as-is and to-be depictions of process, to identify and eliminate inefficiencies, waste, and ineffectiveness
- Facilitates discovery activities working with process stakeholders and subject matter experts
- Creates/revises process descriptions (e.g. procedures) and associated process artifacts (e.g. forms, templates) and training materials

Supporting Systems Administration

- Establishes and maintains the process improvement roadmap reflecting the priorities of Operational Excellence and, as applicable, upgrades to the content of the BPS
- Maintains the BPS through the evaluation of process Change Requests (CRs) and administration of Change Control Board (CCB) meetings with Process Owners
- Participates in the review of Lessons Learned reports to identify potential opportunities for improvement (OFIs)
- Leads the disposition of OFI records <

📌 Operations Data Analyst (Richmond)
🏢 Macdonald, Dettwiler And Associates
📍 Richmond