Employment Status

Regular

Time Type

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary

The Technical Training Specialist is responsible for conducting needs analysis, developing learning objectives, creating curriculum, designing valid and reliable assessment instruments and creating active engaging instructional content that are aligned to meet the needs of CSA Group.

Delivers educational training products, processes and programs designed to ensure that CSA Group technical employees are competent to deliver required skills and services. Works in partnership with Operations, Human Resources and technical experts to identify, design, deliver and evaluate employee technical education programs. Supports technical excellence, competency, consistency, leadership, and integrity, to support the strategic direction and objectives of CSA Group globally.

The Technical Training Specialist works with Director,



Technical Training & Qualifications, Technical Training Manager, and other Technical Training Specialists, and Human Resources team for content development, and the Operations team for logistics support. Responsible to work with Human Resources and other vested stakeholders to provide input into the development of a system to track qualification as required by accreditation bodies of testing, inspection and certification services (TIC).

Reports To Technical Training Manager, Technical Training & Qualifications.

Works with Technical Training Manager; Operations Managers; GBU Directors; Regional VPs; Curriculum Development/External Training Vendors; Internal Subject Matter Experts (primarily PTLs & TMs) Provides support and technical direction regarding identification, design, delivery and evaluation of technical training.

Dimensions

- Provides budgetary input to Technical Training Manager.
- Creates and maintains qualification and competency measures as required.
- Provides highly technical qualified courses to external customers – directly promotes CSA’s image.
- Supports specific measurables, as determined by management:
- Qualification Rate and time to qualification
- Effectiveness and impact of Training (knowledge retention)
- Quality of Training as measured by participants





Training will support competence and consistent delivery of TIC services globally.

Principal Duties & Responsibilities

Understanding the Business

- Creates performance objectives and develops curriculum to meet the business needs of CSA.
- Develops evaluation strategy to assess learning through the creation of authentic assessment instruments that are valid and reliable.
- Creates measurable evaluation standards that are aligned with performance objectives and learning activities.
- Evaluates effectiveness of learning and modifies programs / courses to continually meet the growing needs of the organization.
- Stays current with the application of learning technology / tools.
- Stays current in the technical field relevant to the role.
- Supports the definition of expectations and measurements to assess training effectiveness and impact to global operational excellence

Working Well With Others

- Works with the Technical Qualifications Manager to ensure qualification pathways are effective and driving the appropriate number of qualified staff to support our global business needs
- Provides constructive feedback on learner’s assessments and exercises that supports learning.
- Provides direct mentoring to staff and facilitates the mentoring process within CSA Group
- Works in partnership with Technical Managers & Principal Technical Leads, Operations and other stakeholders in the technical training needs analysis and delivery of education programs, works cooperatively with the HR team for methodology & content development services.
- Works with a wide range of stakeholder groups to identify training & qualification r

📌 Technical Training Specialist – Hazardous Locations (Toronto)
🏢 CSA Group Testing & Certification
📍 Toronto