Are you looking for a role that will challenge you and allow you to make a meaningful impact across a diverse scientific and operational environment? Can you see yourself conducting assessments, supporting continuous improvement initiatives, and helping ensure excellence in research and laboratory operations? As an S&T; Operational Excellence Specialist , you will collaborate with stakeholders across the organization to drive operational effectiveness, support compliance with key requirements, and contribute to the success of CNL’s science and technology programs. If you answered yes, then this may be the job for you

What you will be doing

- Collaborating with S&T; (Science & Technology) personnel to identify issues, analyze trends, and implement corrective actions that strengthen operational performance.
- Leading assessments, effectiveness reviews, causal analyses, and audit support activities to evaluate and enhance program effectiveness.
- Driving continuous improvement initiatives that promote operational excellence, efficiency, and high-quality outcomes across S&T.;
- Preparing and delivering clear, actionable reports, presentations, and communications to support informed decision-making and Management Review Board activities.
- Supporting the development, review, and continuous improvement of Conduct of Research and other S&T; processes and procedures.
- Advising and coaching facility personnel on the implementation of Conduct of Research and Management System requirements.
- Monitoring, identifying, and reporting procedural gaps, issues, and improvement opportunities to support compliance and program success.
- Providing guidance to software users on Software Quality Assurance (SQA)



requirements and best practices.
- Maintaining and administering CNL's Code Center, including databases, records, and software inventories to ensure accuracy and accessibility.
- Coordinating software package transfers with internal and external stakeholders, including IT, Legal Services, Export and Import Specialists, and S&T; Management.
- Supporting Quality Assurance activities within S&T; Facilities Operations as a subject matter expert.
- Contributing to governance, compliance, and quality assurance initiatives that strengthen operational and program delivery performance.
- Participating in the Quality Program Selection (QPS) process to support effective quality management across the organization.
- Other duties as assigned by your manager.

What We Are Looking For

- Education
- Post-Secondary education from a University or College of recognized standing in a relevant discipline (e.g. Physical Sciences, Business, Project Management, Quality and/or Operational Performance).
- A combination of education, training, and relevant experience may be considered.

- Experience

- Experience planning and conducting assessments, reviews, investigations, and/or evaluations, and developing recommendations to improve program effectiveness and organizational performance.




- Experience applying structured problem-solving and improvement methodologies such as Root Cause Analysis, Kepner-Tregoe, Lean, risk-informed decision making, and change management is considered an asset.
- Experience developing, reviewing, and maintaining procedures, guidance documents, reports, and/or other program documentation.
- Experience with Management Systems, ISO 9001, and/or quality management is considered an asset.
- Experience building effective working relationships and collaborating with multidisciplinary teams across an organization to achieve common objectives.
- Experience using ATOM, ImpAct, SharePoint or similar enterprise applications is considered an asset.

- Knowledge, Skills & Abilities

- Demonstrated commitment to "Safety First," ensuring all activities are conducted with the safety of workers, the public, the environment, and CNL facilities as the highest priority.
- Ability to act as a change agent, championing change initiatives, fostering continuous improvement, and helping others understand and adapt to new processes, requirements, and ways of working.
- Solid analytical and critical thinking skills, with the ability to identify trends, evaluate program performance, recognize systemic issues, and recommend practical solutions.
- Ability to interpret and apply management system, procedural, and quality requirements; understand the interrelationships between organizational programs, processes, and compliance requirements; and translate complex operational issues into practical and sustainable improvements.
- Ability to plan and conduct assessments, investigations, effectiveness reviews, and causal analyses, and support the development a

📌 S&T Operational Excellence Specialist (Chalk River)
🏢 CANADIAN NUCLEAR LABORATORIES
📍 Chalk River