You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current Work Authorization is required for all openings. The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive workplace where you’ll feel valued and supported to be your best - both personally and professionally.

How You’ll Make an Impact

As a Business Analyst supporting Fidelity Canada’s new Wealth Management division within the Information Services (IS) department, you will play a key role in delivering technology and process solutions that support private wealth and high‑net‑worth (HNW) client offerings. You will work on cross‑organizational projects and Agile stories, partnering closely with Wealth Management business stakeholders to define, analyze, and deliver high‑quality solutions.

You will be responsible for business requirements elicitation, analysis, and documentation, as well as supporting project estimation, planning, and requirements prioritization.



Acting as a critical liaison between Wealth Management business teams and IS delivery teams, you will translate complex business needs—including investment products, advisor‑led workflows, and client servicing models—into clear functional and technical requirements. You will also support Development and QA teams throughout the design and testing phases and coordinate Business Readiness and change activities to ensure successful adoption across the Wealth Management business.

Key Responsibilities

- Business Analysis planning and monitoring
- Requirements elicitation, collaboration, analysis, and design
- Stakeholder consultation, business support, and readiness/testing activities, with a focus on Wealth Management processes and client experiences

What We Are Looking For

Completed 3‑year College diploma or equivalent work experience.

- 1+ years of Business Analyst experience, ideally within Wealth Management, Private Wealth, Investment Management, or Financial Services
- Demonstrated experience working with: Private wealth or high‑net‑worth (HNW) client business models
- Advisor‑led service environments and investment‑related workflows
- Experience working within an Agile framework / Scrum team is an asset
- Experience with Backoffice, TA & Dealer Operating Platforms
- Experience with Salesforce, JIRA,



& Confluence
- Experience with Client Onboarding, Servicing & Workflows
- IIBA or Business Analysis certification, CSM, and/or CSPO are considered assets

The Expertise You Bring

Experience working across the Software Development Lifecycle (SDLC), including:

- Eliciting and documenting business and system requirements
- Facilitating requirements for workshops and stakeholder working sessions
- Partnering with business and technical teams to develop and present recommendations and solutions
- Strong understanding of Wealth Management and Private Wealth business processes, including:
- Client onboarding and servicing
- Portfolio and investment management concepts
- Advisor workflows and operating models
- Regulatory and compliance considerations

- Familiarity with BABOK methodology and Business Analysis best practices
- Excellent written and verbal communication skills
- Strong analytical, problem‑solving, and critical‑thinking abilities
- Ability to self‑manage priorities, multitask effectively, and work in a fast‑paced environment
- Confidence facilitating meetings and collaborating with sponsors, Wealth Management stakeholders, Development, and QA teams to drive successful outcomes

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow. For this role, your total rewards include:

- Base Salary and Discretionary Performance Bonus: A competitive annual range of $60,000 to $100,000 based on your experience and qualif

📌 Business Analyst (Toronto)
🏢 Fidelity International
📍 Toronto