Overview

Silver Creek Software Ltd. is an Alberta-based consulting firm specializing in data management, analytics, application development, automation, and modern workplace solutions. We partner with public sector and enterprise clients to deliver complex, high-impact technology initiatives. Our team is known for its professionalism, technical depth, and commitment to excellence. We maintain a high standard of hiring and are proud to work alongside driven, capable professionals who consistently go above and beyond for our clients.

We are seeking an experienced Scrum Master to support cross-functional teams delivering complex technology initiatives. This role requires a practical understanding of Agile delivery, strong facilitation and coaching capabilities, proven business analysis experience, and sufficient technical knowledge to work credibly with developers, architects, analysts, and other technology professionals.

The successful candidate will help teams improve delivery effectiveness, remove impediments, strengthen collaboration, facilitate Scrum events, and promote continuous improvement. They will also contribute directly to requirements analysis, backlog refinement, stakeholder engagement, process analysis, and the translation of business needs into clear and actionable work.

The ideal candidate will bring proven experience in Scrum Master and business analysis roles, along with strong familiarity with modern software development, cloud technologies, data, automation, DevOps, artificial intelligence, and emerging technology solutions.

This chance is suitable for both full-time employment or contract arrangements.

Key Responsibilities

- Serve as Scrum Master for one or more cross-functional technology delivery teams.




- Facilitate Sprint Planning, Daily Scrums, Sprint Reviews, Sprint Retrospectives, backlog refinement sessions, and other Agile workshops.
- Ensure Scrum events are structured, focused, productive, and aligned with clear delivery outcomes.
- Coach teams on Scrum principles, Agile practices, self-management, accountability, collaboration, and continuous improvement.
- Support Product Owners with backlog refinement, prioritization, Sprint Goals, Product Goals, and requirements clarification.
- Identify and remove impediments affecting team delivery and expedite organizational barriers where required.
- Facilitate the resolution of delivery risks, dependencies, competing priorities, and communication gaps.
- Promote effective collaboration between business stakeholders, Product Owners, developers, architects, analysts, quality assurance professionals, and project leadership.
- Facilitate requirements gathering, discovery sessions, stakeholder workshops, and solution discussions.
- Elicit, analyze, document, validate, and manage business, functional, non-functional, and technical requirements.
- Translate business needs into epics, features, user stories, acceptance criteria, business rules, process models, and supporting documentation.
- Identify unclear requirements, conflicting expectations, scope gaps,



process inefficiencies, and areas requiring further analysis.
- Support current-state and future-state process analysis and document workflows, dependencies, and business outcomes.
- Help ensure backlog items are sufficiently understood, refined, and ready for implementation.
- Track and communicate relevant delivery measures, including Sprint Goal achievement, throughput, cycle time, work in progress, risks, dependencies, and impediments.
- Use delivery metrics to support planning, transparency, team learning, and continuous improvement.
- Support release planning, delivery coordination, stakeholder reporting, and project governance activities.
- Help teams identify root causes, implement practical improvements, and assess the effectiveness of resulting changes.
- Contribute to the improvement of Silver Creek's Agile delivery practices, tools, templates, and professional standards.

Qualifications

- Minimum five years of combined experience supporting technology, digital transformation, software development, data, or enterprise system initiatives.
- Minimum three years of direct experience working as a Scrum Master, Agile Delivery Lead, or comparable role.
- Proven experience working in a Business Analyst, Business Systems Analyst, Technical Business Analyst, or comparable business analysis role.
- Recognized Scrum certification such as Certified ScrumMaster, Professional Scrum Master, SAFe Scrum Master, or an equivalent credential.
- Strong practical understanding of Scrum, Agile principles, iterative delivery, empirical process control, and continuous improvement.
- Demonstrated experience facilitating

📌 Scrum Master (Edmonton)
🏢 SilverCreek
📍 Edmonton