Salary Range: $50,000.00 To $60,000.00 Annually

Courtyard and TownePlace Suites Toronto Northeast Markham is seeking a highly motivated individual with exceptional customer service skills, a hotel industry background, strong client relationship‑building abilities, and excellent attention to detail to join our team as a Catering Sales Manager.

ABOUT EASTON’S GROUP OF HOTELS

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional perks, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

ABOUT THE HOTEL

Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham —the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer.

Courtyard and TownePlace Suites Toronto Northeast Markham is a 299-room hotel, owned and operated by Easton's Group of Hotels.



As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides seamless accessibility to Scarborough, Richmond Hill, North York, and Thornhill. Explore vibrant surroundings while delivering memorable staycations or productive business trips.

Courtyard and TownePlace Suites Toronto Northeast Markham is not just a hotel; it's a haven for both leisure and business travelers. If you are passionate about delivering exceptional service and creating cherished memories, we invite you to be part of a team that transcends expectations.

Join us for a journey where your dedication meets unparalleled hospitality, leaving an indelible mark on our guests' experiences. Let's create memorable moments together.

This hotel is operated under a license from Marriott International, Inc. or one of its affiliates.

ABOUT THE POSITION

Job Overview

Develop business through direct sales solicitation; secure new accounts, maintain existing accounts and execute tactical sales plans strategy to maximize the profitability of the hotel while maintaining guest satisfaction. In this role, you will build and maintain strong client relationships, coordinate memorable events, and collaborate closely with our operations team to ensure every detail exceeds expectations.

Duties and Responsibilities

FINANCIAL RETURNS

- Establish a client base of individuals,



organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded. Actively prospect and qualify new business.
- Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

PEOPLE

- Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales‑related information to other departments as appropriate.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
- Interact with outside contacts:
- Guests – to ensure their total satisfaction.
- Airlines, wholesalers, corporate accounts, associations etc. – to ensure repeat business, follow up on events and generate new business.
- Other contacts as needed (Professional organizations, community groups)

GUEST EXPERIENCE

- Check function room set‑ups before guest arrival, ensuring all details agree with the client’s requirements and hotel standards, as needed. Ensure deficiencies are corrected by the appropriate personnel.
- Welcome group contact upon arrival at the function and ensure guest satisfaction if needed.
- Monitor and handle inquiry calls and provide client proposals per established departmental policies and procedures.
- Follow up with guests regularly dur

📌 Catering Sales Manager (Markham)
🏢 Easton’s Group
📍 Markham