Passenger Movement Advisor - Temporary

Air Canada is a leading Canadian airline, recently ranked the best Airline in North America. Join our diverse and vibrant team to help deliver a seamless travel experience for customers.

Responsibilities:

- Serve as an advocate for Air Canada customers during day‑of‑operations decision‑making.
- Ensure a seamless and consistent travel experience aligned with the Air Canada brand and schedule.
- Identify potential customer impacts proactively and implement measures to minimize disruptions.
- Support operational recovery initiatives, providing planning guidance and strategic support.
- Safeguard customer journeys and uphold Air Canada’s commitment to service excellence.

Qualifications:

- Post‑Secondary Education in a related field (an asset).
- Minimum two years of customer service experience, preferably with an airline.




- Knowledge of Altea CM, Inventory, Netline, Microsoft Suite, and S4A applications is an asset.
- Excellent verbal and written communication skills.
- Fundamental understanding of airline operations at a network carrier (an asset).
- Sound understanding of passenger accommodation and protection.
- Demonstrated punctuality and dependability in a rapid‑paced environment.
- Willingness to work various shift patterns, including weekends and holidays.

Refer to the Air Canada Careers page for full job details.

Seniority Level

- Not Applicable

Employment Type

- Temporary

Job Function

- Other
- Industries: Airlines and Aviation

📌 Passenger Movement Advisor (Toronto)
🏢 Air Canada
📍 Toronto