Beem Credit Union: Banking for every journey
Beem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we’ve united to create a financial partner that offers both digital ease and people‑first service.
Our mission is clear:
financial wellness for all.
We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.
As one of BC’s largest credit unions, we serve over
200,000 members
across
66 branches
with
$18 billion in assets under administration .
If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.
What this role is all about The
Director, Technology Delivery
is a senior people leader accountable for building, leading, and evolving Beem’s Technology Delivery capability in alignment with Beem’s future ways of working—including pod/squad‑based delivery, clear outcome ownership, lean governance, and strong cross‑functional collaboration. Reporting to the VP, Digital Solutions, this role leads Business Analysts (BAs), QA Engineers, and Technology Delivery Partners to ensure delivery teams are consistently set up for success and achieve high‑quality outcomes.
This role is accountable for
Technology Delivery enablement and governance (planning, capacity, reporting, risk/issue management, and release readiness)
Maturing analysis and quality engineering practices to reduce rework and improve stability
Ensuring Technology Delivery teams operate effectively within the established agile operating model
Enabling reliable execution across organizational boundaries through strong stakeholder partnership
What you’ll do




Lead and develop high‑performing Technology Delivery teams (BAs, QA Engineers, Technology Delivery Partners) with clear expectations, role clarity, and strong engagement
Ensure pods/squads have the right delivery support to succeed (discovery support, backlog readiness, dependency coordination, delivery planning, and release readiness)
Ensure consistent execution of core delivery disciplines (Definition of Ready/Done, acceptance criteria quality, dependency management, and flow), operating within the established agile ceremonies and cadence
Build a culture of accountability, collaboration, transparency, and predictable delivery outcomes
Coach leaders and practitioners to improve delivery effectiveness, decision‑making, and stakeholder partnership (without owning enterprise agile coaching)
Strengthen business analysis practices that enable clear outcomes and high‑quality delivery (problem framing, discovery support, story slicing, acceptance criteria, and stakeholder alignment)
Advance quality engineering practices across initiatives (risk‑based testing, automation strategy enablement, non‑functional testing alignment, and release readiness)
Ensure QA Engineers are engaged early to drive quality upstream (testability, acceptance criteria, non‑functional considerations, and defect prevention)
Define and socialize standards, templates, tools,



and playbooks that improve consistency and reduce rework—keeping practices lean and outcome‑focused
Where valuable, establish and sustain communities of practice for BA and QA disciplines
Own delivery enablement and governance for Technology Delivery, including intake support, prioritization support inputs, delivery health reporting, and risk/issue management
Establish and manage capacity planning for BAs, QA Engineers, and Delivery Partners across pods/squads—balancing demand, skills, and availability
Provide transparent delivery reporting and escalation on progress, impediments, risks, and dependencies;

drive resolution of systemic blockers
Partner with Technology and non‑Technology stakeholders to translate priorities into feasible sequencing and delivery plans
Partner with Product leadership outside Technology to ensure shared accountability, transparent handoffs, and aligned outcomes from discovery through release
Collaborate with Architecture, Development, Enterprise Data, Security, and Operations to enable end‑to‑end delivery success while clarifying ownership boundaries
Build and manage effective relationships with external delivery partners/vendors as needed, ensuring alignment, performance, and outcome accountability
Represent Technology Delivery in planning and governance forums, ensuring decisions consider delivery impacts (capacity, risk, sequencing, and quality)
Recruit, develop, and retain delivery talent across BA, QA Engineering, and delivery partner roles
Provide coaching, mentoring, and performance leadership that strengthens craft excellence, team effectiveness, and leadership bench strength
Establish clear career path

📌 Director, Technology Delivery (Burnaby)
🏢 Beem Credit Union
📍 Burnaby