Bilingual Information and Education Officer / Agent d’information et d’éducation bilingue

Position Type: Permanent Full-Time

Division: Legislative Services

Branch: Parliamentary Protocol and Public Relations

Compensation: $61,982 – $84,293

Competition Number: LA-

Closing Date: October 27, 2026

Are you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we’re a dynamic team dedicated to driving change and making an impact every day. At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence. Looking for a rewarding career where you can share your expertise in a Bilingual Information and Education Officer capacity? Seize this opportunity to embody our organizational values within our Parliamentary Protocol and Public Relations Branch. As a valued member of our team, reporting directly to the Education Services Coordinator, you will collaborate closely with a dynamic group of protocol and public relations professionals. This is an existing vacancy.

What You’ll Do You’ll act with integrity to:

- Demonstrate a high degree of professionalism in a non-partisan support role.
- Exercise tact and diplomacy in a fast-paced, politically sensitive environment when dealing with MPPs, staff of the Legislative Assembly,



the public, delegations, and other external clients.

You’ll support our collaboration as you:

- Create and deliver educational programs linked to the curriculum, promoting civic engagement and active citizenship.
- Provide outreach programming to communities throughout Ontario, with travel required for in-person delivery, as needed.
- Conduct onsite and virtual interpretive tours of the Legislative Building, focusing on the history and heritage of Ontario and its parliament, while providing a better understanding of the role and function of Parliament.
- Inform, engage, and empower the public in the work of Parliament, politics, and democracy by assisting in the development of educational programs and specialized interpretive tours that make history and democracy accessible to all citizens.
- Greet and welcome visitors to Ontario’s Parliament, inside and outside of the building.
- Respond to inquiries and internal requests, as well as assist at the Legislative Gift Shop.

How You Qualify You demonstrate excellence through your:

- Completion of a post-secondary education, or experience in educational programming with interpretation experience in a public setting




- Fluency in oral and written English and French; proficiency in other languages will be beneficial when communicating to our diverse clientele
- Experience in public speaking and working with a variety of audiences that will give you the confidence to adapt and meet the specific needs of each group visiting Ontario’s Parliament
- Ability to provide a positive and memorable visitor experience and a high standard of service to all clients; you are an outgoing and effective communicator with excellent customer service and interpersonal skills
- Creativity and strong research skills while you develop tours and enhance current programming
- Experience creating, implementing and evaluating educational programming content
- Knowledge about the legislative process and an understanding of Ontario’s history and Parliament
- Flexibility as a team player, and ability to foster good working relationships with your colleagues as a positive contributor
- Ability to work onsite (both outside and inside of the building), as well as a flexible schedule, including evenings and weekends
- Valid class “G” driver’s license for supporting outreach programs throughout the province is an asset.

Note: An annual clear Vulnerable Sector Check (VSC) will be required as a condition of employment for this position. The selected candidate will be required to provide a current clear VSC. Here’s what awaits you:

- A dynamic, unique work setting
- A team of dedicated professionals
- Acomprehensive benefit and pension package including a comprehensive short term sickness plan and personal days
- Support for your career through training and development
- Access to an employee and family assistance program

📌 Bilingual Information and Education Officer (Toronto)
🏢 Legislative Assembly of Ontario
📍 Toronto