Why FirstOntario?

- Competitive compensation packages
- Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Flex-work setting
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program

Job Overview

The Human Resources Business Partner (HR Partner) is a trusted advisor and strategic business partner responsible for supporting leaders and employees across the organization. This role plays a critical part in advancing organizational effectiveness, fostering a positive employee experience, and ensuring alignment between business objectives and people strategies.

The HR Business Partner serves as the lead resource for labour and employee relations matters, partnering closely with leaders to navigate complex workplace situations while ensuring compliance with collective agreements, employment legislation, and organizational policies. In addition, this role drives continuous improvement initiatives, enhances HR processes, identifies opportunities for greater efficiency, and supports key people programs that enable organizational success.

The successful candidate is a highly collaborative, solutions-focused HR professional who balances strategic thinking with operational execution and excels in a fast-paced, evolving environment.

Key Responsibilities

Strategic Business Partnership





- Build strong relationships with leaders and provide proactive HR guidance aligned to business objectives.
- Partner with departments to identify workforce challenges and develop people strategies that support organizational goals.
- Coach leaders on performance management, employee engagement, talent development, organizational effectiveness, and change management.
- Analyze workforce trends and provide recommendations to improve organizational performance and employee experience.
- Support organizational change initiatives, restructures, workforce planning, and business transformation efforts.

Labour and Employee Relations

- Act as the primary HR resource for labour relations matters across the organization.
- Interpret and administer collective agreements, organizational policies, and employment legislation.
- Provide strategic advice and support to leaders regarding discipline, attendance management, performance concerns, workplace investigations, accommodations, conflict resolution, and grievance management.
- Participate in grievance meetings and provide support during arbitration preparation and proceedings.
- Partner with union representatives to foster positive labour-management relationships and resolve workplace issues collaboratively.
- Support collective bargaining preparation and negotiations as required.




- Identify and mitigate employee relations risks through proactive recommendations and coaching.

Process Improvement and Operational Excellence

- Continuously evaluate HR processes, policies, and practices to identify opportunities for increased efficiency, consistency, and effectiveness.
- Lead and support process improvement initiatives that enhance service delivery and employee experience.
- Utilize HR metrics and data to identify trends, measure outcomes, and inform decision-making.
- Develop and implement streamlined workflows, tools, and resources for leaders and employees.
- Contribute to the development and enhancement of HR programs, policies, and procedures.

Talent Management and Employee Experience

- Partner with leaders on recruitment, succession planning, talent assessment, retention strategies, and workforce planning.
- Support performance management processes, including coaching, development planning, and talent reviews.
- Facilitate employee development initiatives and organizational learning programs.
- Drive initiatives that support employee engagement, culture enhancement, and organizational effectiveness.
- Collaborate with employees and leaders to foster an inclusive, respectful, and high-performing workplace.

Compliance and Risk Management

- Ensure compliance with employment standards, human rights legislation, occupational health and safety requirements, and organizational policies.
- Conduct workplace investigations and provide recommendations to resolve employee concerns and mitigate organizational risk.
- Support acc

📌 Human Resources Business Partner (Canada)
🏢 Firstontario Credit Union
📍 Canada