- Savings bank
- Training & development
- Health insurance
- Dental insurance
Reporting to the Lead Hand & Supervisor, the Crew Helper/Technician will be responsible for conducting various general cleaning services/event set up & tear down. This is a part time position with the opportunity for more hours if requested.
Duties & Responsibilities
The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Clean maintains the right to modify job duties and responsibilities at its discretion.
Duties
- Perform assigned cleaning services carefully, promptly, and efficiently
- Assist Crew Leader with any additional cleaning/restoration duties as directed
- Arrive at the office as per the scheduled time(s) to prepare for daily schedule
- Resolve any production, mechanical and scheduling difficulties encountered
- Handle and maintain equipment, supplies, vehicles and products assigned and report any equipment malfunction promptly to the Supervisor
- Arrive to work sites on a timely basis and report any changes to schedule immediately to the Supervisor
- Report any customer problem or any damage to customers property the same day in which it occurred the Supervisor
- Follow all policies and procedures
- Maintain cleanliness and orderliness of assigned space
- Perform regular maintenance on equipment used
- Prepare work space with materials and equipment for use the following day
- Attend weekly meetings with production team and contribute ideas to the improvement of ServiceMaster in areas related to production,
sales and supervision
- Develop and maintain skills in cleaning with a focus on high quality production
- Perform service as requested in the warehouse and office facilities
- Attend training workshops as required
- Help train new crew helpers/technicians in accordance with ServiceMaster standards
General
- Maintain skilled conduct and appearance in all client facing activities
- Establish positive rapport with clients when possible
- Provide an exceptional level of service that exceeds the expectation of the client
- Conduct all work in accordance with company safety policies
- Adherence to all company workplace policies
- Perform other duties as may be required
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire are expected to attain the skills, knowledge and abilities required within a specified period of time as agreed upon, in writing, with the Manager and/or Franchise Owner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Characteristic And Ability Requirements
- Effective communication skills both written and verbal
- Ability to engage in conversations and deliver on cleaning instructions received from client
- Pride taken in providing clean residential and commercial services to clients
- Strong attention to detail
- Demonstrated sound work ethics
- Proven ability to build and maintain strong working relationships
- Flexible, adaptable and able to work effectively in a variety of settings
- Works well independently and in a team environment
Educational Requirements
Education Required: High School Diploma
Other Education/Certification/Training preferred: n/a
Work Experience Requirements
Work experience required: Minimum of two (2) years of experience in cleaning services. Experience in commercial cleaning is preferred.
Must have a valid police clearance and drivers license
Software: n/a
Other: n/a
Competencies
- Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks; encourages others to take responsibility.
- Adaptability – treats new situations or changes as an opportunity for growth; focuses on the benefits of change; speaks positively about the change; modifies behaviour effectively and tries new approach without resistance.
- Builds Trust and Respect – treats people with dignity, respect, and fairness; listens to others