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Job Requisition ID: Time Type:Full timeEmployee Group:StaffJob Category:Academic Delivery SupportEmployment Type:PermanentDepartment:Faculty of Mathematics
- Undergraduate Office
- Projects and Instructional SupportHiring Range:$80,248.28
- $100,310.35Posting Information:This posting is for an existing vacancy.
The internal posting deadline for this position is October 16, 2026 at 11:59PMThere is a qualified internal in the role.
There are two open positions.

Job Description
Primary PurposeThe Faculty of Math offers a wide variety of large multi-section first and second year courses, the administration of which is a non-trivial task. The Instructional Support Coordinator – MATH (ISC – M) acts as a central point of contact for the administrative duties of such courses while at the same time providing continuity from one term to the next. Administrative support includes: advice to instructors regarding course specific practice and university/faculty policies and procedures; managing graduate teaching assistants (TAs), undergraduate markers and co-op students; on-boarding sessional instructors; coordination of operational activities; and maintenance of course repositories and archives. ISC – M also takes an significant role in teaching MATH courses.




Key AccountabilitiesTeachingDevelop their teaching skills and maintain currency with research into teaching and learningTeach up to three sections per yearPrepare instructional material according to guidelines set out by curricular committees or the teaching teamAssist with the creation of marking schemes and solution sets for assignments and testsFacilitate development of assessment material when called uponProvide feedback on changes to course materials based on prior offerings of the course and information from studentsPersonnel ManagementThe ISC – M will manage graduate teaching assistants (TAs), undergraduate markers and co-op students including, but not necessarily limited to the following activities:Provide day-to-day support and supervision of personnelProvide educational software and course specific trainingEvaluate the performance of TAs, undergraduate markers and co-op studentsSupervise and evaluate co-op work term reportsProvide feedback on initial employee budgetsAllocate employees for proctoring midterms and final examinationsManage interpersonal issues arising from the conduct of TAs, undergraduate markers and co-op students and involve other stakeholders as appropriateTechnology and Online PedagogyMaintain familiarity with the various technologies commonly used in core and service teaching including, but not limited to,LEARNOdysseyCrowdmarkMobiusiClickersAkindiOversee setup,



first level trouble shooting and access to training for all course personnel to any of the needed technologiesProvide advice to the teaching team based on current scholarship in teaching and learningCourse Support: InstructorsThe ISC – M will provide support services to course instructors including, but not limited to, the following:Onboard new instructorsCommunicate course expectations based on prior offerings to the teaching teamMaintain an archive of course material and provide suitable documents upon requestDraft and post administrative documents such as course outlines, course timetables, and agenda of teaching team meetingsArrange for textbook orders, the posting of course notes or the posting of previously prepared digital assets as needed ensuring that related deadlines are metMaintain the course web site in the University’s designated learning management system (LMS)Document and report academic integrity violationsProvide periodic updates about student progress (grades, feedback)Provide knowledge and interpretation of university/faculty policies and proceduresCourse Support: StudentsRespond to student enquiries related tocourse administration,requests for exceptions,requests for regrading,midterm and final examination conflicts,the AccessAbility Office, andacademic content beyond the skill of the TAs.
Direct students to the campus’ various support services including, but not limited to, advisors, counsellors, the police and WUSAInvestigate complaints regarding the failure of learning technologies used in the courseCourse Support: AssessmentThe Instructor/Coordinator will manage assessment activities including, but not limited to, the following:Consult with the instructional team to decide the types of assessments to be used and who is to supply the required content for each assessmentEnsure that the deadlines are met for the creatio

📌 Instructional Support Coordinator (London)
🏢 University-of-Waterlo
📍 London