Job Title: Wellness Navigator (12 month contract)

Department: Newcomer Community Services

Reports To : Manager, Newcomer Community Services

Hours of Work: 8:30 a.m. – 4:30 p.m.

Application Deadline: October 16, 2026

Job purpose

The Wellness Navigator will assist individuals and families in accessing mental health, wellness, and community resources. Using anti-gender-based violence, Gender-Based Analysis Plus (GBA+), trauma-informed care, and equity-focused practices, the Wellness Navigator will work collaboratively with clients, volunteers, community organizations and colleagues to remove barriers to wellness and support individuals in achieving sustainable, positive outcomes.

The role requires excellent interpersonal skills, a comprehensive understanding of community systems, and a genuine passion for helping vulnerable populations reach their personal wellness goals.

The role is a combination of working at CDCD’s offices located in Ajax and Oshawa.

Company Overview

Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for over 55 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at for more information.

Duties and responsibilities

- Using client-centered, anti-oppression, anti-racism, trauma-informed, gender-based analysis plus+ and strength-based approaches, build relationships and establish rapport with existing community partners, vendors, staff and volunteers.




- Maintain confidentiality and privacy protection measures for all community partners, vendors, staff, volunteers and clients
- Promote a high-functioning teamwork environment that is inclusive, harmonious, cooperative, effective and productive.
- Participate in promoting a positive workplace culture through agency committee membership and departmental activities

Outreach and Community Engagement

- Develop and distribute promotional materials that are culturally inclusive and accessible (e.g., translated into multiple languages, plain language formats, and accessible formats for persons with disabilities).
- Foster client participation by addressing barriers such as language, childcare, transportation, and accessibility needs.
- Engage diverse community partners, including women’s organizations, LGBTQIA+ groups, disability advocacy organizations, and cultural associations.
- Regularly connect and follow up with newcomers, particularly those from equity-deserving groups, such as racialized communities, seniors, women fleeing violence, and individuals with disabilities, to promote wellness by sharing tailored information and referrals.
- Plan and conduct monthly Newcomer Wellness Check sessions with a trauma-informed, culturally responsive, and intersectional approach with youth, seniors and families.




- Organize culturally appropriate events that reflect the diverse lived experiences of newcomers and create safe, welcoming spaces for participation.
- Provide referrals to community supports and the Durham Welcome Centres with an awareness of systemic barriers that clients may face.
- Work collaboratively with the Volunteer Services Coordinator to identify volunteer support needs, recruit, train and coordinate volunteer involvement in Wellness Navigator activities and initiatives.

Client and Peer Support Groups

- Conduct intake assessments using an intersectional approach to identify clients’ unique needs, strengths, and systemic challenges.
- Develop and implement personalized wellness plans that consider diverse gender roles, caregiving responsibilities, and cultural perspectives on health and wellness.
- Revitalize Peer Support groups and provide holistic support, ensuring equitable access to mental health supports, housing, financial stability resources, and wellness programs.
- Identify barriers to accessing services and support clients in navigating appropriate resources and referrals.

Marketing and Promotion

- Create promotional materials that reflect diverse representation and inclusive language.
- Facilitate and deliver community presentations that incorporate anti-GBV, GBA+ principles, ensuring they are accessible to individuals with different literacy levels, abilities, and cultural backgrounds.
- Leverage social media and alternative communication methods to reach underrepresented communities effectively.

Navigation and Advocacy

- Serve as a liaison between clients and service pr

📌 Wellness Navigator (Ajax)
🏢 Community Development Council Durham
📍 Ajax