Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, skilled services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Senior Risk and Compliance Officer plays a key role in supporting the organization's Canadian Student Lending line of business by ensuring risks are appropriately identified, assessed, monitored, and managed. The role partners closely with business leadership and key stakeholders to support risk management, regulatory compliance, governance, and internal audit activities.

This position is responsible for evaluating the effectiveness of internal controls, conducting risk and compliance reviews, supporting internal and external audits, and providing independent assessments of business processes and initiatives. The successful candidate will act as a trusted advisor to the Canadian Student Lending business, helping ensure compliance with applicable regulatory requirements, contractual obligations, industry standards, and company policies while supporting the achievement of strategic business objectives.

Compensation Range for this Role: $84,000-$110,000 CAD (based on experience)

This role has a hybrid work requirement of 2 days minimum in office per week.

Additionally,



this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.

JOB RESPONSIBILITIES

Risk Assessment & Control Management

- Conduct risk assessments of Canadian Student Lending products, processes, and operational activities to identify emerging risks, control gaps, and areas requiring enhanced oversight.
- Evaluate the design and operating effectiveness of controls to ensure risks are managed within established risk appetite and tolerance levels.
- Validate control exceptions by quantifying risk exposure, investigating root causes, and collaborating with business owners to develop corrective action plans.
- Partner with business leaders and stakeholders to develop, implement, and monitor mitigation strategies for identified risks and control deficiencies.

Compliance, Audit & Assurance

- Manage third-party and client-mandated audits, acting as the primary liaison with external audit firms for engagements such as CSAE 3416, SOC 2, CSAE 3530, IT General Controls (ITGC), and Information Security audits.
- Prepare and maintain comprehensive audit workpapers and supporting documentation to substantiate testing performed and conclusions reached.




- Draft formal audit and risk assessment reports, communicate findings and recommendations to management, and monitor the timely remediation of identified issues.
- Maintain current knowledge of regulatory requirements, auditing standards, risk management practices, Information Security frameworks, and industry trends.

Advisory & Business Partnering

- Support business initiatives, product enhancements, and operational changes by assessing regulatory, compliance, operational, technology, and reputational risks.
- Participate in project teams to provide risk and compliance guidance during the development of business processes, system specifications, policies, procedures, and controls.
- Act as a trusted advisor to business stakeholders by providing practical risk-based recommendations that balance regulatory and client obligations with business objectives.

Process Improvement & Operational Excellence

- Identify opportunities to strengthen controls, improve processes, enhance operational efficiency, and reduce risk exposure.
- Recommend and support the implementation of system, process, and procedural improvements that drive compliance, efficiency, and cost savings.
- Contribute to the continuous enhancement of the organization's risk management, governance, and compliance frameworks.

Reporting & Special Projects

- Prepare presentations, reports, and risk metrics for management and governance committees, as required.
- Track, monitor, and report on remediation activities to ensure sustainable resolution of identified issues.
- Lead or participate in special projects, investigations, and enterprise risk initiatives as

📌 Senior Risk and Audit Specialist (Mississauga)
🏢 Nelnet
📍 Mississauga