Bilingual Administrative & Customer Care Assistant

Location: Dorval, QC
Schedule: Full-time, Monday to Friday — In Office

About the Role

Our client is looking for a solid, highly organized Bilingual Administrative Assistant to join their team in Dorval. This is a hands‑on role for someone who enjoys variety, can manage multiple priorities at once, and is comfortable working with customers, suppliers, and internal teams.

The ideal candidate is fluent in French and English , has strong Excel skills, and is naturally organized and proactive. You’ll be responsible for a variety of administrative and coordination tasks, from preparing customer quotes and setting up new items to coordinating EDI requirements, booking travel, and organizing customer events.

Key Responsibilities

- Prepare and follow up on customer quotes , ensuring information is accurate and completed on time.

- Prepare setup sheets for new products/items and coordinate the required information with customers.

- Follow up on EDI customer requirements , ensuring setup sheets and related information are completed and submitted according to deadlines.

- Coordinate with EDI customers regarding orders, timelines, deadlines, holiday closures, and other important dates .

- Maintain and update information using Excel and other internal systems .

- Manage multiple projects and requests simultaneously, prioritizing based on urgency and deadlines.

- Book flights, accommodations, and other travel arrangements as required.

- Help organize customer events, including open houses and customer visits from across Canada.

- Coordinate event logistics,



including venue arrangements, food and catering, schedules, and other details.

- Communicate with customers and internal teams to ensure information is accurate and deadlines are met.

- Provide general administrative support to the team as required.

Qualifications

- Fluently bilingual in French and English , both written and spoken.

- 2+ years of experience in an administrative or coordination role.

- Strong Excel skills and comfortable working with spreadsheets and data.

- Excellent organizational and time-management skills.

- Able to manage multiple priorities and stay on top of deadlines.

- Strong attention to detail and accuracy.

- Excellent communication and follow-up skills.

- Comfortable dealing with customers and internal teams.

- Proactive, resourceful, and able to work independently.

- MSBC experience is an asset.

- Experience with EDI or customer order systems is an asset.

The Right Person

Our client is looking for someone organized, dependable, and a strong communicator—someone who doesn’t need to be told what to do at every step. You’ll be managing a variety of responsibilities, so the ability to prioritize, follow through, and keep track of details is essential.

If you enjoy a busy,



varied administrative role and take pride in getting things done properly and on time, we’d love to hear from you.

Assistant(e) administratif(ve) et coordinateur(trice) clientèle bilingue

Lieu : Dorval, QC

Horaires : Temps plein, du lundi au vendredi — Sur site

Description du poste

Notre client recherche un(e) assistant(e) administratif(ve) bilingue, dynamique et très organisé(e), pour rejoindre son équipe à Dorval. Il s’agit d’un poste très concret destiné à une personne qui apprécie la diversité des tâches, capable de gérer plusieurs priorités à la fois et à l’aise dans ses relations avec les clients, les fournisseurs et les équipes internes.

Le candidat idéal maîtrise parfaitement le français et l’anglais, possède de solides compétences en Excel et fait preuve d’un sens inné de l’organisation et d’un esprit proactif. Vous serez chargé(e) d’une variété de tâches administratives et de coordination, allant de la préparation des devis clients et de la mise en place de nouveaux articles à la coordination des exigences EDI, en passant par la réservation de voyages et l’organisation d’événements clients.

Responsabilités principales

- Préparer et assurer le suivi des devis clients, en veillant à ce que les informations soient exactes et fournies dans les délais.
- Préparer les fiches de configuration pour les nouveaux produits/articles et coordonner les informations requises avec les clients.
- Assurer le suivi des exigences EDI des clients, en veillant à c

📌 Bilingual Administrative (Dorval)
🏢 AY Talent
📍 Dorval