The College of Massage Therapists of Ontario (CMTO) is a progressive regulatory body dedicated to protecting the public interest by upholding the highest standards for Registered Massage Therapists (RMTs). We hold RMT’s accountable for providing secure, ethical, and high-quality Massage Therapy care to the public.

At CMTO, we are dedicated to excellence in protecting the public interest, guiding registrants, and promoting the highest possible quality of the practice of Massage Therapy.

WORKING @ CMTO

This full-time, permanent position offers a competitive annual salary, a comprehensive benefits package, pension plan, and a professional development fund. At CMTO, we foster a collaborative team culture and a strong commitment to our mission. Our flexible, remote-first work environment allows staff to work remotely most of the time, while our office—located centrally, steps from TTC—is available when needed.

If you are looking to build a meaningful career in a highly varied role within a non-profit, regulatory organization, we want to meet you

ABOUT THE ROLE

CMTO is seeking a Manager, Policy & Communication to lead the day-to-day delivery of the College’s policy and communications initiatives. Reporting to the Director, Strategy, this role provides both strategic and operational leadership on policy development, legislative and regulatory matters that support the College’s mandate and priorities.

The Manager, Policy & Communication leads a team and works collaboratively across the organization to translate complex policy, regulatory, and legislative issues into clear, practical recommendations and communications for both internal and external stakeholders. Through strong leadership, strategic thinking,



and stakeholder engagement, this role helps ensure CMTO’s policies and communications are aligned, effective, and support informed decision-making across the organization.

KEY DUTIES

- Lead and manage the day-to-day operations of the Policy & Communications team, setting priorities, allocating resources, and ensuring the timely delivery of departmental objectives.
- Provide leadership, coaching, performance feedback, and development opportunities to team members and contracted resources to foster a high-performing and engaged team.
- Oversee departmental projects, initiatives, and budgets, monitoring progress, managing risks, and identifying opportunities for continuous improvement.
- Monitor and analyze legislative, regulatory, and policy developments to assess impacts on the College and inform strategic decision-making.
- Lead policy research, environmental scans, and analysis to support the development, review, and implementation of policies, guidance documents, and regulatory initiatives.
- Prepare and present briefing notes, reports, recommendations, presentations, and other materials that translate complex policy and regulatory issues into clear and actionable insights.
- Build and maintain effective relationships with internal stakeholders, peer regulatory colleges, government agencies,



professional associations, and other external partners to support policy and communications objectives.
- Develop and oversee communication and stakeholder engagement strategies that advance organizational priorities and support public protection objectives.
- Ensure complex regulatory, policy, and professional information is communicated in a clear, accessible, and audience-appropriate manner across multiple channels.
- Coordinate and align communications activities across the College to ensure consistent, accurate, and strategic messaging.
- Support governance and accountability requirements by providing staff support to committees, coordinating annual reporting activities, and contributing to performance measurement initiatives.
- Lead and support policy reviews, by-law amendments, stakeholder consultations, and other strategic projects that strengthen the College's regulatory effectiveness and organizational performance.

SKILLS

- Leadership and team development
- Policy research, analysis, and critical thinking
- Strategic problem-solving and sound judgment
- Project, workload, and priority management
- Strong organizational and time management skills
- Exceptional written and verbal communication
- Stakeholder engagement and relationship building
- Negotiation, influence, and conflict resolution
- Ability to work independently and proactively
- Discretion and confidentiality in handling sensitive information
- Adaptability, resilience, and change management
- French language proficiency (asset)

QUALIFICATIONS

- University degree in Public Policy, Health Policy, Communicat

📌 Manager, Policy (Toronto)
🏢 College of Massage Therapists of Ontario
📍 Toronto