21 Oct
|
Alterra Mountain
|
The Blue Mountains
21 Oct
Alterra Mountain
The Blue Mountains
## Conference Porter Supervisor
- Flex
- Year RoundApply: Blue Mountains, ON: Full time: Posted Today: JR Flex Year RoundWHAT’S IN IT FOR ME?* Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
* Save on meals across resort restaurants and cafés, including Starbucks.
* Receive exclusive discounts at all Blue Mountain-owned retail stores.
* Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
* Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.FLEX -YEAR ROUNDWAGE
- $21.69 plus Gratuity WHAT WILL I BE DOING?The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and supporting seamless conference and banquet operations.
* Manage guest relationships by setting explicit service expectations, actively soliciting feedback, and ensuring an exceptional guest experience.
* Lead and coach the Porter team in daily responsibilities, holding each team member accountable to service standards.
* Collaborate with maintenance and housekeeping teams to ensure conference spaces are in proper working condition and meet guest standards.
* Supervise and assist with the set-up and tear-down of meeting rooms, stock linen, and oversee inventory management.
* Create bar requisitions from Banquet Event Order (BEO) information, ensuring requisitions are accurately filled and delivered to banquet bars.
* Support beverage control by conducting periodic audits and supervising transfer processes.
* Partner with sales and service teams to organize event diagrams, layouts, and guest flow to deliver seamless events.
* Manage inventory of room elements, including chairs, tables, linens, staging, and other guest supplies.
* Collaborate with Banquet leadership on Porter team scheduling to align with operational needs.
* Based on business volumes, may be required to work in other F&B; operations for extended periods of time
* Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.
* Ensures that daily expenses and labour schedules meet daily budget allocations. WHAT DO YOU NEED FROM ME?* Some knowledge in high volume F&B;
* Reliable Transportation
* Must be able to work all shifts including weekends
* Great team player
* Team Builder
📌 Conference Porter Supervisor (The Blue Mountains)
🏢 Alterra Mountain
📍 The Blue Mountains